fix problems on Oslo Pass [iphone]

—— Run into issues on Oslo Pass? Get help pending when official support gets back to you!

Oslo Pass - Official City Card

Info:

company: VisitOSLO as

: https://www.visitoslo.com/en/about-visitoslo/contact/

: www.visitoslo.com

Chat with our AI-based Oslo Pass Support

🛠️ Common Oslo Pass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Oslo Pass fails to deliver purchased passes

Fix: 1. Restart the app: Close the Oslo Pass app completely and then reopen it. This can refresh the app and may allow it to retrieve your purcha... ⇲

Charges card without providing tickets

Fix: 1. Check your purchase history: Go to the app and look for a section that shows your purchase history or transactions. This may help you con... ⇲

Payments issue

Oslo Pass does not show purchased passes

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the content. This can help load any missing passes. 2. Check your account... ⇲

No email receipt for transactions

Fix: 1. Check spam/junk folder: Sometimes, email receipts can end up in the spam or junk folder. Make sure to check there for any emails from Osl... ⇲

Difficult to resolve payment disputes

Fix: 1. Document everything: Keep records of your transactions, including screenshots of purchases and any correspondence with customer service.... ⇲

Inconvenient to access physical locations for passes

Fix: 1. Check for digital options: Look in the app to see if there are options to obtain passes digitally, which can save you a trip to a physica... ⇲

Crashes issue

Oslo Pass crashes or freezes

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Hold down the power button and slide to power off, then turn it... ⇲

Bugs issue

Limited functionality on certain days

Fix: 1. Check the app's schedule: Look for any announcements or schedules within the app that indicate when certain features may be limited. 2.... ⇲

Support issue

Poor customer service response

Fix: 1. Use in-app support: If the app has a support feature, use it to submit your inquiries or issues. This may provide a quicker response. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

61.5%

Good experience

23.1%

Neutral

15.4%

~ from our NLP analysis of 13 combined software ratings.

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Private Data Oslo Pass collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics