fix problems on Gozem [iphone]

—— Run into issues on Gozem? Get help pending when official support gets back to you!

Gozem

Info:

company: GoZem Pte Ltd

: http://gozem.zendesk.com

: gozem.co

Chat with our AI-based Gozem Support

🛠️ Common Gozem Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gozem freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find Gozem in the list and tap on it. If there’s an option to 'Offload App',... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: If Gozem allows for any content to be downloaded, look for a download option within the app while conne... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any updates for Gozem. Developers often release updates to fix bugs that cause crashes.... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help features: Check if Gozem has a help or FAQ section within the app. This can provide immediate answers to common issues.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Gozem and ensure that notifications are enabled. Adjust the settings to all... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with Gozem. Go to Settings > General > Softwar... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where features are located. This can help you navig... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings to see if there are any options for customizing the interface or features. Sometimes, options ar... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Gozem. This can help reduce battery drai... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.4%

Neutral

4.8%

Bad experience

2.8%

~ from our NLP analysis of 2,266 combined software ratings.

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Private Data Gozem collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Diagnostics
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics
- Other Data