fix problems on Pulse [iphone]

—— Run into issues on Pulse ? Get help pending when official support gets back to you!

Pulse for Booking.com Partners

Info:

company: Booking.com

: http://booking.com/pulse

: booking.com

Chat with our AI-based Pulse Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Payment system is inconvenient for owners

Fix: Review the payment settings in the app. Go to 'Settings' > 'Payment Options' and ensure that your preferred payment method is set up correct... »»

Booking payment process is confusing for guests

Fix: Create a clear guide for guests that outlines the payment process. Include screenshots and step-by-step instructions on how to complete thei... »»

Bugs issue

Frequent booking and cancellation issues

Fix: Regularly check your property’s availability settings to ensure they are up-to-date. Go to 'Calendar' > 'Availability' and confirm that your... »»

Reservations show incorrect check-in dates

Fix: Double-check your calendar settings to ensure that the correct dates are marked. Go to 'Calendar' > 'Reservations' and verify the dates. O... »»

UI issue

User interface is not user-friendly for vacation home owners

Fix: Familiarize yourself with the app by exploring all features. Spend some time in each section to understand how to navigate it better. You ca... »»

Booking details are hard to read

Fix: Adjust the text size in your device settings. Go to 'Settings' > 'Display & Brightness' > 'Text Size' and increase the size for better reada... »»

Compatibility issue

Limited functionality on iPad compared to phone

Fix: Check for any updates for the app on your iPad. Go to the App Store, search for the app, and see if an update is available that may enhance... »»

Requires multiple devices for full functionality

Fix: Consolidate your tasks by using the app on your primary device. If you need to use multiple devices, try to keep them synced by logging into... »»

Separate apps for traveling and hosting

Fix: Download both apps and keep them organized in folders on your device for easy access. Label the folders clearly to avoid confusion. OR Us... »»

Security issue

Continuous two-factor authentication prompts

Fix: Ensure that your device is set to remember your login details. When prompted for two-factor authentication, select the option to remember th... »»

Scammers prevalent on the platform

Fix: Educate yourself on common scams and how to identify them. Create a checklist of red flags to look for when communicating with potential gue... »»

Payments issue

Unclear payout calculations for reservations

Fix: Review the payout settings in the app. Go to 'Settings' > 'Payouts' to see how your payouts are calculated and ensure all your fees and taxe... »»

Inability to mark payments as complete within the app

Fix: Keep a manual record of payments and mark them as complete in your own tracking system until the app updates its functionality. OR Check... »»

Settings issue

Inconsistent property settings between host and guest views

Fix: Regularly check your property settings in the app. Go to 'Property' > 'Settings' and ensure that all details are consistent and correctly fi... »»

Frequent login requirements

Fix: Check your app settings to see if there is an option to stay logged in. This can often be found in 'Settings' > 'Account' or 'Security'. O... »»

Frequent login failures

Fix: Reset your password to ensure you are using the correct credentials. Go to the login screen and select 'Forgot Password' to initiate a reset... »»

Notifications issue

Notifications disappear quickly

Fix: Adjust your notification settings in the app. Go to 'Settings' > 'Notifications' and ensure that you have enabled notifications and set them... »»

Notifications for new bookings are delayed

Fix: Check your notification settings in the app to ensure they are enabled. Go to 'Settings' > 'Notifications' and confirm that new booking aler... »»

Loading issue

Delayed booking confirmations

Fix: Regularly check your internet connection to ensure it is stable. A poor connection can lead to delays in receiving confirmations. OR Manu... »»

Problems loading requested photos

Fix: Check your internet connection to ensure it is stable. A weak connection can cause issues with loading images. OR Try clearing the app ca... »»

Customization issue

Difficulties in managing multiple properties

Fix: Create a spreadsheet to track details for each property, including bookings, payments, and maintenance. This can help you stay organized.... »»

Messages issue

Issues with replying to messages

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to messaging. OR Try logging out and back into t... »»

Terms and conditions pop-up disrupts messaging

Fix: Review the terms and conditions in advance and accept them to prevent the pop-up from appearing during messaging. OR If the pop-up contin... »»

Screen issue

App opens to a black screen

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it completel... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.6%

Bad experience

7.0%

Neutral

3.5%

~ from our NLP analysis of 12,748 combined software ratings.

Switch to these Alternatives:

Expedia Group Partner Central

Agoda YCS for hotels only

Lodgify - Vacation Rental App

Guesty For Hosts

Connect (formerly ingommt)

Holidu Host

جاذر إن للأعمال

Little Hotelier

BedBooking booking calendar

Moj Telekom HR

Private Data Pulse collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics