fix problems on Skeddy [iphone]

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—— Run into issues on Skeddy? Get help pending when official support gets back to you!

Skeddy
Info:
company: Skeddy Technologies Inc.
: http://skeddy.zendesk.com
: www.skeddy.net
Chat with our AI-based Skeddy Support
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Bugs issue

Rides often cancel last minute

Fix: 1. Monitor driver availability: If you notice that rides are frequently canceled, try to request rides during peak hours when more drivers a... ⇲
 
Payments issue

Difficulty in purchasing additional credits

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Payment & Shipping on your iPho... ⇲

No refunds for unused credits

Fix: 1. Review credit usage: Keep track of how you are using your credits to ensure you are utilizing them effectively. Consider using them befor... ⇲
 
Freezing issue

Skeddy freezes during use

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any... ⇲
 
UI issue

Confusing interface for accepting rides

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help you under... ⇲
 
Compatibility issue

Technical issues with Lyft integration

Fix: 1. Check your Lyft account: Ensure that your Lyft account is active and in good standing. Log into the Lyft app to verify your account statu... ⇲
 
Support issue

Limited customer support

Fix: 1. Use in-app help: Check if Skeddy has an in-app help or FAQ section that can provide answers to common questions. 2. Search online: Look... ⇲

Generic responses from customer service

Fix: 1. Be specific in your inquiries: When using any customer service options, provide detailed information about your issue to help them unders... ⇲
 
Customization issue

Inability to select preferred pickup areas

Fix: 1. Use the map feature: When requesting a ride, try dragging the pin on the map to your desired pickup location. This can help you select a... ⇲

Inability to set specific filters for rides

Fix: 1. Explore app settings: Check the app settings to see if there are any options to customize ride filters or preferences. 2. Use general pr... ⇲
 
Permissions issue

Skeddy automatically turns on without user consent

Fix: 1. Check background app refresh: Go to Settings > General > Background App Refresh and disable it for Skeddy. This can prevent the app from... ⇲
 
Registration issue

Driver's license validation fails

Fix: 1. Ensure clarity of documents: Make sure that the driver's license photo you are uploading is clear and well-lit. Avoid shadows or glare th... ⇲
 
Slow issue

Slow performance in finding rides

Fix: 1. Check your location: Ensure that your GPS is working correctly and that you are in an area with good driver availability. Move to a more... ⇲
 
Crashes issue

Skeddy stops working after a short period of use

Fix: 1. Clear app cache: If the app allows, try clearing the cache or data to resolve any issues related to performance. This can often be done i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.9%

Bad experience
23.4%

Neutral
2.7%

~ from our NLP analysis of 517 combined software ratings.

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 Private Data Skeddy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. 10 Ride Credits: $9.99 Buy 10 Ride Credits
  2. 30 Ride Credits: $24.99 Buy 30 Ride Credits
  3. 50 Ride Credits: $39.99 Buy 50 Ride Credits
  4. 100 Ride Credits: $74.99 Buy 100 Ride Credits