fix problems on Hum [iphone]

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—— Run into issues on Hum? Get help pending when official support gets back to you!

Hum: GPS Family Locator
Info:
company: Verizon Connect Inc.
: http://www.hum.com
: www.hum.com
Chat with our AI-based Hum Support
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Updates issue

Delayed trip history updates

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection, as this can affect how quickly trip data is u... ⇲
 
Privacy issue

Sensitive safety score metrics

Fix: 1. Review the driving behavior metrics in the app to understand what factors are affecting your score. 2. Adjust your driving habits based... ⇲
 
Bugs issue

Diagnostic data not recorded

Fix: 1. Ensure that the Hum device is properly connected to your vehicle's OBD-II port. A loose connection can prevent data from being recorded.... ⇲

Inaccurate fuel efficiency tracking

Fix: 1. Ensure that you are entering accurate fuel purchase data in the app. Double-check the numbers you input for fuel purchases and mileage.... ⇲
 
Notifications issue

Failure to alert in emergencies

Fix: 1. Check the app settings to ensure that emergency alerts are enabled. Go to Settings within the app and look for emergency alert options.... ⇲

Inconsistent maintenance alerts

Fix: 1. Check the app settings to ensure that maintenance alerts are enabled. Go to Settings within the app and look for maintenance alert option... ⇲

Issues with boundary alerts

Fix: 1. Ensure that the boundary settings are correctly configured in the app. Go to the boundary alert settings and verify the locations and dis... ⇲
 
Support issue

Poor customer support response

Fix: 1. Check the app for a help or FAQ section that may provide answers to common issues. 2. Use the app's community forums or user groups to s... ⇲

Unclear return policy

Fix: 1. Review the app's terms of service or user agreement, which may contain information about the return policy. 2. Check the app's help or F... ⇲
 
Network issue

Device frequently disconnects

Fix: 1. Ensure that the Hum device is securely connected to the OBD-II port. A loose connection can cause frequent disconnections. 2. Check for... ⇲

Inability to track unplugged device

Fix: 1. Ensure that the Hum device is properly installed and connected to the vehicle's OBD-II port. A loose connection can prevent tracking. 2.... ⇲
 
Storage issue

Limited data retention

Fix: 1. Regularly export or save important data from the app to your device or cloud storage to ensure you have access to it later. 2. Check the... ⇲
 
Payments issue

High costs for towing services

Fix: 1. Review the towing service options available through the app and compare them with local towing services to find more affordable options.... ⇲
 
UI issue

Confusing app interface

Fix: 1. Take time to explore the app's features and settings to familiarize yourself with the layout. 2. Refer to the app's help section or user... ⇲
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 what users are saying
Good experience
95.9%

Neutral
2.5%

Bad experience
1.6%

~ from our NLP analysis of 48,783 combined software ratings.

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Family Tracker: GPS Locator

 Private Data Hum collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics