fix problems on Keeper Password Manager [iphone]

—— Run into issues on Keeper Password Manager? Get help pending when official support gets back to you!

Keeper Password Manager

Info:

company: Callpod Inc.

: https://keepersecurity.com/support.html

: keepersecurity.com

Chat with our AI-based Keeper Password Manager Support

🛠️ Common Keeper Password Manager Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Keeper Password Manager store does not notify about updates

Fix: To ensure you receive notifications for app updates, go to your iPhone's Settings. Scroll down and tap on 'App Store'. Under the 'Automatic... ⇲

Face recognition issues on new devices

Fix: Ensure that Face ID is set up correctly on your new device. Go to Settings > Face ID & Passcode, and make sure that Face ID is enabled for t... ⇲

Settings issue

Complicated unsubscribe process for emails

Fix: To unsubscribe from Keeper's emails, look for the 'Unsubscribe' link at the bottom of any email you receive from them. Clicking this link sh... ⇲

Support issue

Customer support response delays

Fix: To expedite your support request, ensure that you provide all necessary information in your initial message, including your account details... ⇲

Payments issue

Billing issues and lack of refund resolution

Fix: Review your subscription details in the Keeper app. Go to Settings > Subscription to check your billing cycle and payment method. If you not... ⇲

Increasing subscription costs

Fix: Review your subscription plan and consider downgrading to a more affordable option if available. Go to Settings > Subscription to see your o... ⇲

Overpriced for standard features

Fix: Evaluate your usage of the app and determine if you are utilizing all the features. If not, consider switching to a more basic plan or an al... ⇲

Crashes issue

Keeper Password Manager occasionally fails to open

Fix: If the app fails to open, try force-closing it. Swipe up from the bottom of the screen (or double-click the Home button on older devices) to... ⇲

Security issue

MFA bug allowing access without second factor

Fix: Check your MFA settings within the Keeper app. Go to Settings > Security and ensure that Multi-Factor Authentication is enabled. If it is al... ⇲

Complex password requirements

Fix: If you find the password requirements challenging, consider using a password generator tool within the Keeper app to create strong passwords... ⇲

Auto-fill security concerns

Fix: To enhance security, review your auto-fill settings in the Keeper app. Go to Settings > Auto-fill and ensure that only trusted apps and webs... ⇲

Locked out due to forgotten password and security question

Fix: If you forget your password, use the 'Forgot Password?' option on the login screen. Follow the prompts to reset your password using your reg... ⇲

Locked out after update

Fix: If you are locked out after an update, try restarting the app or your device. This can sometimes resolve temporary glitches that occur after... ⇲

Notifications issue

Annoying notifications about free trial

Fix: To reduce notifications, go to the Keeper app settings and look for notification preferences. You may find options to limit or turn off prom... ⇲

Daily emails demanding resubscription

Fix: To stop receiving daily resubscription emails, use the unsubscribe link at the bottom of the emails to manage your email preferences or unsu... ⇲

Compatibility issue

Keeper Password Manager not working properly on new devices

Fix: Ensure that your new device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping y... ⇲

Bugs issue

Expiration date reset without notice

Fix: Check your subscription status in the app under Settings > Subscription. This will show you the current expiration date and any upcoming ren... ⇲

Ads issue

High pressure sales tactics

Fix: If you feel pressured by sales tactics, consider ignoring promotional emails or notifications. You can also adjust your email preferences to... ⇲

Frequent in-app purchase prompts

Fix: To reduce in-app purchase prompts, check the app settings for any options to limit notifications or promotional offers. This may help minimi... ⇲