fix problems on Lighter [iphone]

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—— Run into issues on Lighter ? Get help pending when official support gets back to you!

Lighter for Philips Hue Lights
Info:
company: A Better Home, LLC
: https://abetterhome.helprace.com/
: abetterhome.co
Chat with our AI-based Lighter Support
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Network issue

Cannot connect to the Hue bridge

Fix: Make sure your iPhone is connected to the same Wi-Fi network as the Hue bridge. Go to Settings > Wi-Fi and confirm the connection. OR Res... ⇲

Issues with staying connected

Fix: Ensure that your Wi-Fi signal is strong where the Hue bridge is located. If the signal is weak, consider moving the bridge closer to your ro... ⇲
 
Payments issue

Subscription model is expensive

Fix: Evaluate the features you use most and consider if you can manage with the free version. If you find the subscription too costly, look for a... ⇲

No monthly subscription option available

Fix: If you prefer not to commit to a long-term subscription, consider using the app's free features as much as possible while evaluating your ne... ⇲
 
Account issue

Limited to one user per household

Fix: Consider using the app in a shared mode by creating a single account that all household members can log into. This way, everyone can access... ⇲
 
Permissions issue

Unlocking options does not provide full access

Fix: Review the features included in the unlocked options to ensure you are aware of what is available. Sometimes, certain features may be limite... ⇲
 
Ads issue

Lighter frequently asks for ratings

Fix: If the prompts are disruptive, you can try to ignore them, as they typically appear after certain actions. Unfortunately, there is no direct... ⇲
 
Bugs issue

Bugs in sliding menus

Fix: Try closing the app completely and reopening it. This can sometimes resolve minor bugs. To do this, swipe up from the bottom of the screen a... ⇲
 
Customization issue

No option to pause automation

Fix: As a workaround, you can manually turn off the automation by disabling the specific scene or routine in the app until you want to resume it.... ⇲

No customizable widget for iPhone

Fix: Explore the app settings to see if there are any options for widgets. If not, consider using the built-in iOS Shortcuts app to create custom... ⇲
 
UI issue

Animations not continuous

Fix: Check the settings for the animations in the app. Ensure that the duration and transition settings are configured for continuous play. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.9%

Bad experience
7.3%

Neutral
2.8%

~ from our NLP analysis of 1,866 combined software ratings.

 Switch to these Alternatives:
iLightShow for Philips Hue
hueDynamic for Philips Hue
AMBEE for Philips Hue Lights
Hue Party for Philips Hue
Hue Essentials
Hue Lights
Lamptier for Philips Hue
Light DJ Entertainment Effects
Jelly Scenes for Philips Hue
all 4 hue (for Philips Hue)

 Private Data Lighter collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Lighter Yearly Subscription: $59.99 Lighter for Philips Hue Yearly Subscription
  2. Lighter Monthly Subscription: $4.99 Lighter for Philips Hue Monthly Subscription
  3. Lighter Yearly Subscription: $29.99 Lighter for Philips Hue Yearly Subscription
  4. Ultimate Lighting Pack: $9.99 The Ultimate Lighting pack for Philips Hue!
  5. Lighter Yearly Subscription: $29.99 Lighter for Philips Hue Yearly Subscription
  6. Sky Scene Album: $4.99 Sky Scene Album for Philips Hue
  7. Lighter All Scenes: $59.99 Lighter for Philips Hue Lighting Scenes
  8. Forest Scene Album: $4.99 Forest Scene Album for Philips Hue
  9. America Scene Album: $4.99 America Scene Album for Philips Hue
  10. Nightlife Scene Album: $4.99 Nightlife Album for Philips Hue