fix problems on Jolly Dog [iphone]

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—— Run into issues on Jolly Dog? Get help pending when official support gets back to you!

Jolly Dog: Game For Pets
Info:
company: Uniqo Lab.
: https://www.99apps.me
: www.99apps.me
Chat with our AI-based Jolly Dog Support
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Screen issue

Screen does not recognize touch from pets

Fix: Try adjusting the sensitivity settings of your device's touch screen if available. Go to Settings > Accessibility > Touch and see if there a... ⇲
 
Audio issue

Background sound can be annoying

Fix: Check the app settings for an option to mute or lower the volume of the background sound. If there is no such option, consider using your de... ⇲
 
Compatibility issue

Not suitable for large dogs

Fix: If your dog is large, consider using the game in a controlled environment where they can play without causing damage. Set up a safe space wh... ⇲

Potential for device damage from large pets

Fix: Create a designated play area for your pet that is safe and free from hazards. Use a protective case for your device to minimize damage risk... ⇲
 
Payments issue

Limited animal selection without subscription

Fix: Explore the free options available within the game and focus on maximizing the use of those animals. Familiarize yourself with their abiliti... ⇲
 
Gameplay issue

Game can be confusing for some pets

Fix: Spend some time observing your pet's reactions to different game elements. You can adjust the gameplay by starting with simpler tasks or lev... ⇲
 
Notifications issue

Requires notification sound to function

Fix: Ensure that your device's notification sound is turned on before starting the game. Go to Settings > Sounds & Haptics and adjust the volume... ⇲
 
Bugs issue

Inconsistent pet interest

Fix: Rotate the games or activities you offer to your pet to keep their interest piqued. Introduce new games or take breaks to prevent boredom.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.2%

Bad experience
6.3%

Neutral
5.5%

~ from our NLP analysis of 2,842 combined software ratings.

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 Private Data Jolly Dog collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Pro Version: $4.99 Full access to all toys, environments and all the game features