fix problems on Healthy Roster [iphone]

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—— Run into issues on Healthy Roster? Get help pending when official support gets back to you!

Healthy Roster
Info:
company: Healthy Roster, LLC
: http://healthyroster.com
: healthyroster.com
Chat with our AI-based Healthy Roster Support
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Loading issue

Messages screen fails to load

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhones) to... ⇲

Constant buffering when searching

Fix: Check your internet connection. If you're on Wi-Fi, try moving closer to the router or resetting the router. If you're on cellular data, ens... ⇲
 
Storage issue

Unable to store and load documents timely

Fix: Ensure that you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check your available space. If storag... ⇲
 
Notifications issue

Notification badge does not clear

Fix: Try logging out of the app and logging back in. This can sometimes reset the notification badge status. OR Check your notification settin... ⇲
 
Crashes issue

SOAP notes crash when adding special tests

Fix: Ensure that the app is updated to the latest version. Go to the App Store and check for updates. OR Try simplifying the SOAP note entry b... ⇲

Constant crashes and freezes

Fix: Make sure your iPhone's iOS is up to date. Go to Settings > General > Software Update and install any available updates. OR Try uninstall... ⇲
 
UI issue

Drop down menus disappear and are slow

Fix: Restart the app to refresh its performance. Close the app completely and reopen it to see if the dropdown menus respond better. OR Check... ⇲

Error messages float in the middle of the screen

Fix: Try restarting the app. This can help clear any temporary glitches causing the error messages to display incorrectly. OR If the issue per... ⇲

Plus sign disappears quickly

Fix: Try tapping the plus sign more slowly or holding it down to see if it registers your input better. OR Restart the app to refresh its func... ⇲
 
Login issue

Login issues with email recognition

Fix: Double-check that you are entering the correct email address and password. Ensure that there are no typos or extra spaces. OR Try resetti... ⇲

Stuck on login screen

Fix: Force close the app and restart it. This can help resolve any temporary issues that may be causing the app to hang on the login screen. OR... ⇲

Inability to log in

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if that resolves the issue. OR Check... ⇲
 
Support issue

Unresponsive support

Fix: Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to contact sup... ⇲
 
Registration issue

Issues with invitation code sign up

Fix: Double-check the invitation code for any typos or errors. Ensure that you are entering it exactly as provided. OR Try restarting the app... ⇲
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 what users are saying
Bad experience
44.4%

Good experience
44.4%

Neutral
11.1%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data Healthy Roster collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics