fix problems on Кантата [iphone]

—— Run into issues on Кантата? Get help pending when official support gets back to you!

Кантата

Info:

company: KOFEINAYA KANTATA, OOO

: https://www.cantata.ru/page/about

: cantata.ru

Chat with our AI-based Кантата Support

🛠️ Common Кантата Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing dark mode

Fix: Check if your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available, install it... ⇲

No option to cancel order

Fix: Look for an 'Order History' or 'My Orders' section in the app. If available, select the order you wish to cancel and check for a 'Cancel Ord... ⇲

Privacy issue

Cannot view other people's feedback

Fix: Check if there is a 'Reviews' or 'Feedback' section within the product details page. If not, try accessing the website version of the app wh... ⇲

Settings issue

Cannot change personal data

Fix: Navigate to the 'Profile' or 'Account Settings' section of the app. Look for options to edit personal information such as name, email, or ad... ⇲

UI issue

Unable to add items to cart

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Кантата, and check for updates. OR Try restarting t... ⇲

Poor navigation

Fix: Familiarize yourself with the app layout. Look for a tutorial or help section that may guide you through the navigation features. OR If n... ⇲

Returns to the start of the catalog instead of the cart

Fix: Check if there is a 'Cart' icon or button that you can tap to access your cart directly instead of relying on back navigation. OR If the... ⇲

Less convenient than the website

Fix: Identify specific features that are lacking in the app compared to the website and see if there are alternative ways to access those feature... ⇲