fix problems on Polarr [iphone]

—— Run into issues on Polarr? Get help pending when official support gets back to you!

Polarr: Photo Filters & Editor

Info:

company: Polarr, Inc.

: https://support.polarr.com

: www.polarr.com

Chat with our AI-based Polarr Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

constant logging out of accounts

Fix: Ensure that you are using the latest version of the app. Check for updates in the App Store and install any available updates. OR Try log... »»

2% of users had this problem

subscription model limits features

Fix: Explore the free features available in the app and focus on mastering those. You can also look for alternative apps that offer similar featu... »»

17% of users had this problem

Updates issue

loss of previously available tools

Fix: Check the app's update notes or changelog to see if the tools have been moved or renamed. Sometimes features are relocated rather than remov... »»

new features are not user-friendly

Fix: Take time to read any available documentation or guides on the new features. Understanding how they work can make them easier to use. OR... »»

UI issue

app layout is confusing

Fix: Take some time to explore the app's interface. Familiarize yourself with the main sections such as editing tools, filters, and settings. You... »»

new UI is clunky and unintuitive

Fix: Take time to explore the new UI and familiarize yourself with the changes. Sometimes, it takes a little time to adjust to a new layout. OR... »»

Crashes issue

frequent crashes and freezes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... »»

Bugs issue

inability to save edits

Fix: Check if you have sufficient storage space on your device. Go to Settings > General > iPhone Storage to see how much space is available. If... »»

Glitches issue

glitches causing photos to go blank

Fix: Try clearing the app's cache. Go to the app settings and look for an option to clear cache or reset settings. This can help resolve display... »»

Ads issue

high number of ads

Fix: Look for an option within the app to purchase an ad-free experience or a premium subscription that removes ads. This can enhance your editin... »»

Support issue

poor customer support response

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, you can find answers without needing to contact support.... »»

Payments issue

limited access to filters without payment

Fix: Focus on using the free filters available in the app. Experiment with adjusting settings to create unique looks without needing to pay for a... »»

app does not honor previous purchases

Fix: Check if you are logged into the same account that you used for previous purchases. Sometimes, logging into a different account can cause ac... »»

Uploads issue

issues with exporting images

Fix: Ensure that you have a stable internet connection if exporting requires it. If you're exporting to a cloud service, a weak connection can ca... »»

problems with batch exporting

Fix: Try exporting in smaller batches rather than all at once. This can help reduce the load on the app and prevent crashes. OR Check for any... »»

Settings issue

no option to delete saved filters

Fix: Check the app settings or filter management section to see if there is an option to manage or delete saved filters. Sometimes this option is... »»

lack of eraser tool for overlays

Fix: Look for alternative tools within the app that can achieve similar results, such as opacity adjustments or blending modes that can help you... »»

Customization issue

background color makes editing difficult

Fix: Adjust the background color in the app settings if that option is available. A neutral background can help you focus on your edits. OR Co... »»

Syncing issue

inconsistent saving of selective adjustments

Fix: Make sure to apply and save each adjustment before moving on to the next one. This can help ensure that all changes are recorded properly.... »»

Storage issue

insufficient space error despite available storage

Fix: Try restarting your iPhone to refresh the system and clear any temporary glitches that may be causing the error. OR Check the app's stora... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.0%

Neutral

3.3%

~ from our NLP analysis of 63,801 combined software ratings.

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Colourtone

Private Data Polarr collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Polarr Monthly: $3.99 Monthly unlimited access to all features
Polarr Studio: $9.99 Access all features
Polarr Yearly: $23.99 Yearly unlimited access to all features
Polarr Lite: $7.99 Access and save unlimited filters
Polarr Studio: $34.99 Access all features
Polarr Lite: $24.99 Access and save unlimited filters
Polarr Studio: $7.99 Access all features
Polarr Lite: $3.99 Access and save unlimited filters
Polarr Studio: $29.99 Access all features
Polarr Studio: $29.99 Access all features