fix problems on Lepro LampUX [iphone]

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—— Run into issues on Lepro LampUX? Get help pending when official support gets back to you!

Lepro LampUX
Info:
company: Light EVER
: https://www.lepro.com
: www.lepro.com
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Gameplay issue

Cannot skip tutorial

Fix: 1. If the tutorial is mandatory, try to complete it quickly by tapping through the steps. 2. If you find the tutorial unhelpful, take notes... ⇲
 
Customization issue

Limited color options

Fix: 1. Check for any app updates that may include additional color options. Go to the App Store, search for Lepro LampUX, and see if an update i... ⇲

No option for custom presets

Fix: 1. Check the app settings to see if there are any options for creating custom presets. 2. If custom presets are not available, consider usi... ⇲
 
Settings issue

Cannot control multiple bulbs at once

Fix: 1. Check if the app has a grouping feature. Look for an option to create a group for your bulbs in the app settings. 2. If grouping is not... ⇲
 
Bugs issue

Bugs in automation features

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs. 2. Try deleting and recreating the automation rules to... ⇲

Inconsistent color brightness

Fix: 1. Ensure that the bulbs are properly installed and functioning. Check for any physical obstructions that may affect brightness. 2. Adjust... ⇲
 
Account issue

Requires account for basic functionality

Fix: 1. If you are uncomfortable with creating an account, check if there are any guest modes or limited functionality options available in the a... ⇲

Inability to recover account

Fix: 1. Check your email for any recovery options sent by the app. Look for a 'Forgot Password' link on the login screen. 2. Ensure you are ente... ⇲
 
Privacy issue

Privacy concerns with data collection

Fix: 1. Review the app's privacy policy to understand what data is collected and how it is used. 2. Adjust the privacy settings within the app t... ⇲
 
Setup issue

Difficult to set up scenes

Fix: 1. Follow any available tutorials or guides within the app for setting up scenes. 2. Break down the scene setup into smaller steps, focusin... ⇲

Tedious process to connect devices

Fix: 1. Follow the manufacturer's instructions carefully for connecting devices. Ensure that your bulbs are powered on and in pairing mode. 2. T... ⇲
 
Crashes issue

Lepro LampUX crashes or becomes unresponsive

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure the app is updated to the latest version. 3. Clear the app cache if poss... ⇲
 
Network issue

Flickering connectivity issues

Fix: 1. Check your Wi-Fi signal strength and consider moving closer to the router. 2. Restart your router to refresh the connection. 3. Ensure... ⇲
 
Updates issue

Lepro LampUX updates cause login issues

Fix: 1. After an update, try logging out and then logging back into the app. 2. Clear the app cache by uninstalling and reinstalling the app to... ⇲
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 what users are saying
Good experience
95.9%

Neutral
2.6%

Bad experience
1.5%

~ from our NLP analysis of 14,544 combined software ratings.

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 Private Data Lepro LampUX collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics