fix problems on SHOP MONIN [iphone]

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—— Run into issues on SHOP MONIN? Get help pending when official support gets back to you!

SHOP MONIN
Info:
company: Monin Inc.
: https://www.monin.com/us/contact-us
: www.monin.com
Chat with our AI-based SHOP MONIN Support
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Customization issue

Limited flavor selection

Fix: If you find the flavor selection limited, check if there are any filters applied in the app that may be restricting your view. Clear any fil... ⇲
 
Loading issue

SHOP MONIN takes time to load

Fix: To improve loading times, ensure that your device has sufficient storage space. Go to Settings > General > iPhone Storage and delete any unn... ⇲
 
Crashes issue

SHOP MONIN occasionally crashes

Fix: If the app crashes, first try restarting your iPhone. This can clear temporary issues that may be causing the app to crash. If the problem c... ⇲
 
Account issue

No purchase history available

Fix: If you cannot find your purchase history, check if you are logged into the correct account. Sometimes, users may have multiple accounts and... ⇲

No order tracking

Fix: If order tracking is unavailable, check if the app has a dedicated section for tracking orders. If not, you may need to rely on email notifi... ⇲

Inability to edit account information

Fix: To edit your account information, navigate to the account settings within the app. If the option is not available, try logging out and loggi... ⇲

Difficulties editing credit card and shipping information

Fix: To edit your credit card and shipping information, go to the payment settings in your account. If you encounter issues, ensure that your app... ⇲
 
Search issue

Search feature errors

Fix: If the search feature is not working, try clearing the app's cache or restarting the app. This can help resolve temporary glitches that may... ⇲
 
Bugs issue

Cart does not update

Fix: If your cart is not updating, try refreshing the app or navigating away from the cart and then back to it. This can help refresh the cart's... ⇲

Inability to remove items from cart

Fix: If you cannot remove items from your cart, try tapping and holding the item to see if a delete option appears. If not, refresh the app or re... ⇲
 
Slow issue

Laggy performance

Fix: To improve performance, close any unnecessary background apps and ensure your device has enough storage space. Restart your iPhone to clear... ⇲
 
Network issue

Connectivity problems during checkout

Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolves t... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: If you find the app lacking in features, check for updates in the App Store, as newer versions may add more functionality. Also, explore all... ⇲

Incompatibility with iPad

Fix: If the app is not functioning properly on your iPad, check if you are using the latest version of the app. If not, update it from the App St... ⇲
 
UI issue

Inability to navigate back during checkout

Fix: If you cannot navigate back during checkout, try using the back button on your device or swiping from the left edge of the screen to go back... ⇲
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 what users are saying
Good experience
84.4%

Bad experience
10.0%

Neutral
5.6%

~ from our NLP analysis of 180 combined software ratings.

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 Private Data SHOP MONIN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics