fix problems on TherapyBOSS [iphone]

—— Run into issues on TherapyBOSS? Get help pending when official support gets back to you!

therapyBOSS

Info:

company: Pragma-IT

: https://www.therapyboss.com/

: www.pragmait.com

Chat with our AI-based therapyBOSS Support

🛠️ Common therapyBOSS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

therapyBOSS sticks and needs to be rebooted after sending two messages

Fix: Try clearing the app's cache. Go to your iPhone's Settings > General > iPhone Storage. Find therapyBOSS in the list and tap on it. If there'... ⇲

Very unfriendly to use on the go

Fix: Familiarize yourself with the app's layout and features while stationary. Spend some time exploring the app in a quiet environment to unders... ⇲

Features issue

Unable to copy interventions and progress from previous visits

Fix: Check if there is a 'Duplicate' or 'Copy' feature within the app. This is often found in the settings or options menu of the specific interv... ⇲

UI issue

Took long time to find signature page

Fix: Create a shortcut to the signature page if the app allows for it. Look for an option to add frequently used pages to a favorites list or hom... ⇲

Confusing interface

Fix: Take some time to read through any available user guides or tutorials provided within the app or on the therapyBOSS website. Understanding t... ⇲

Less graphical friendly

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different settings to see if it improv... ⇲

Difficult to learn

Fix: Dedicate specific time to learn the app. Break down the learning process into manageable sections, focusing on one feature at a time until y... ⇲

Not therapist friendly

Fix: Create a personalized workflow that suits your needs. Identify the features you use most and streamline your process to make it more efficie... ⇲

Complicated

Fix: Create a step-by-step guide for yourself for the most common tasks you perform in the app. This can serve as a reference to simplify your pr... ⇲

Freezing issue

therapyBOSS keeps freezing

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping therapyBOSS... ⇲

Network issue

Request is timing out

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try resta... ⇲

Slow issue

Time consuming app

Fix: Identify repetitive tasks within the app and see if there are shortcuts or batch processing options available to save time. OR Consider s... ⇲

Support issue

Customer service not helpful or friendly

Fix: Utilize online resources such as FAQs or user forums to find solutions to common issues. Many users share their experiences and solutions th... ⇲