fix problems on Mastercard Travel Pass [iphone]

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—— Run into issues on Mastercard Travel Pass? Get help pending when official support gets back to you!

Mastercard Travel Pass
Info:
company: Dragon Pass Company Limited
: https://mastercardtravelpass.dragonpass.com/faq
Chat with our AI-based Mastercard Travel Pass Support
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Network issue

Frequent internet connection errors

Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or cellular data. Try switching between them to see if the issue persis... ⇲
 
Bugs issue

Multiple bugs and functionality issues

Fix: 1. Clear the app's cache by uninstalling and reinstalling it. This can help resolve bugs caused by corrupted data. 2. Check for any availab... ⇲
 
UI issue

Poorly designed and outdated UI

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, understanding the navigation can improve your experience. 2. Provide... ⇲
 
Ads issue

Limited offers available

Fix: 1. Regularly check the app for new offers, as they may change frequently. 2. Sign up for notifications within the app if available, to stay... ⇲
 
Compatibility issue

Incompatibility with Apple and Google Wallet

Fix: 1. Check if your app is updated to the latest version, as compatibility issues may be resolved in updates. 2. Try linking your Mastercard d... ⇲
 
Search issue

Does not load locations during search

Fix: 1. Ensure your location services are enabled. Go to Settings > Privacy > Location Services and make sure it is turned on for the Mastercard... ⇲
 
Settings issue

Issues with autofill and password management

Fix: 1. Check your iPhone's autofill settings. Go to Settings > Safari > Autofill and ensure that 'Use Contact Info' and 'Names and Passwords' ar... ⇲
 
Availability issue

Mastercard Travel Pass not available in certain regions

Fix: 1. Use a VPN to access the app from a different region. Download a VPN app, connect to a server in a supported region, and try downloading t... ⇲
 
Email issue

Long wait for password reset email

Fix: 1. Check your spam or junk email folder to see if the password reset email was filtered there. 2. Ensure you are entering the correct email... ⇲
 
Login issue

Keeps logging users out

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Check your device's settings for any bat... ⇲
 
Registration issue

Registration process fails at final step

Fix: 1. Double-check all entered information for accuracy, including email, password, and any other required fields. 2. Ensure your internet con... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
3.9%

Neutral
1.6%

~ from our NLP analysis of 4,774 combined software ratings.

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 Private Data Mastercard Travel Pass collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location