fix problems on SNCB International [iphone]

—— Run into issues on SNCB International? Get help pending when official support gets back to you!

SNCB International

Info:

company: NMBS/SNCB Europe

: https://www.b-europe.com/EN/Contact

: www.sncb-international.com

Chat with our AI-based SNCB International Support

🛠️ Common SNCB International Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SNCB International freezes at date selection

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲

Login issues

Fix: 1. Reset your password: On the login screen, tap on 'Forgot Password?' and follow the prompts to reset your password. Make sure to check you... ⇲

Network issue

Server cannot be reached

Fix: 1. Check server status: Visit the SNCB International website or social media pages to see if there are any announcements regarding server do... ⇲

Connection issues when adding tickets

Fix: 1. Check your internet connection: Ensure you have a stable connection. Switch between Wi-Fi and mobile data if necessary. OR 2. Clear ap... ⇲

Customization issue

Limited predefined stops for booking

Fix: 1. Use the search function: Instead of relying on predefined stops, use the search bar to enter your desired destination. This may yield mor... ⇲

Difficult to book tickets from certain locations

Fix: 1. Use the search bar: Instead of navigating through the app, directly enter your departure and arrival locations in the search bar. OR 2... ⇲

Payments issue

Payment issues with confirmation

Fix: 1. Verify payment method: Ensure that your payment method is valid and has sufficient funds. Check your bank or card provider for any restri... ⇲

Does not support iDeal payment

Fix: 1. Use an alternative payment method: If iDeal is not supported, consider using a credit card or PayPal if available. OR 2. Check for upd... ⇲

UI issue

Poor interface after update

Fix: 1. Familiarize yourself with the new layout: Spend some time exploring the updated interface. Look for tutorials or guides online that expla... ⇲