fix problems on LaView [iphone]

​

—— Run into issues on LaView? Get help pending when official support gets back to you!

LaView
Info:
company: LaView Eagle-Eye Technology Inc
: https://support.laviewsecurity.com/hc/en-us
: www.laviewusa.com
Chat with our AI-based LaView Support
   Hello! How can I assist you?  

characters left:
 
Notifications issue

delayed notifications

Fix: 1. Check your notification settings for the LaView app. Go to Settings > Notifications > LaView and ensure that notifications are enabled.... ⇲
 
Ads issue

ads interrupt access to live feed

Fix: 1. Check if there is a premium version of the app available that removes ads. If so, consider upgrading. 2. Close the ad when it appears an... ⇲
 
Audio issue

difficulties with playback

Fix: 1. Ensure that your internet connection is stable. A weak connection can cause playback issues. 2. Clear the app's cache by going to Settin... ⇲

no sound in recorded videos

Fix: 1. Check the app settings to ensure that audio recording is enabled. 2. Verify that your device's microphone is not muted or obstructed. 3... ⇲
 
Bugs issue

inconsistent motion detection

Fix: 1. Check the motion detection settings in the app. Go to the settings menu and adjust the sensitivity levels. 2. Ensure that the camera is... ⇲

requires frequent app restarts

Fix: 1. Ensure that your iPhone has enough available storage. Go to Settings > General > iPhone Storage and delete unnecessary files. 2. Close o... ⇲
 
Video issue

poor video quality

Fix: 1. Check your internet connection speed. A slow connection can affect video quality. Use a speed test app to verify your speed. 2. Adjust t... ⇲
 
Installation issue

setup instructions unclear

Fix: 1. Look for video tutorials on the LaView website or YouTube that provide step-by-step setup instructions. 2. Refer to the user manual that... ⇲
 
Compatibility issue

limited compatibility with devices

Fix: 1. Check the LaView website for a list of compatible devices and ensure your device is on that list. 2. If your device is not compatible, c... ⇲
 
Updates issue

LaView unresponsive after updates

Fix: 1. Restart your iPhone after an update to clear any temporary glitches. 2. Delete and reinstall the LaView app to ensure you have the lates... ⇲
 
Camera issue

issues with camera connectivity

Fix: 1. Ensure that your camera is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart both the camera and your iPhone... ⇲
 
Support issue

poor customer support response

Fix: 1. Check the LaView website for a comprehensive FAQ section that may address your issues. 2. Look for user forums or community support grou... ⇲
 
UI issue

inability to view recordings easily

Fix: 1. Familiarize yourself with the app's interface and look for a dedicated section for recordings. 2. Use the search or filter options withi... ⇲
 
Network issue

latency issues affecting performance

Fix: 1. Check your internet connection speed and stability. A wired connection is preferable for better performance. 2. Reduce the number of dev... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.6%

Neutral
3.2%

Bad experience
2.2%

~ from our NLP analysis of 21,830 combined software ratings.

 Switch to these Alternatives:
VicoHome: Smart Home Camera
Transparency -
HoMeYe Pro
Aiwit
Tzumi Smart Home
Point Pickup Driver
National Grid
Columbia Gas
Republic Services
Aosu

 Private Data LaView collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics