fix problems on Planet Fitness Workouts [iphone]

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—— Run into issues on Planet Fitness Workouts? Get help pending when official support gets back to you!

Planet Fitness Workouts
Info:
company: Planet Fitness Holdings, LLC
: http://planetfitness.com
: planetfitness.com
Chat with our AI-based Planet Fitness Workouts Support
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Customization issue

Limited workout logging options

Fix: 1. Use a third-party app: Consider using a dedicated fitness tracking app that offers more comprehensive logging options and then manually i... ⇲

No treadmill option for logging

Fix: 1. Log as a different cardio exercise: If the treadmill option is not available, log your treadmill workout as a general cardio exercise, no... ⇲

Lack of workout creation and saving features

Fix: 1. Use a third-party app: Consider using a dedicated workout creation app that allows you to design and save workouts, then manually log the... ⇲

Inability to track specific machine settings

Fix: 1. Manually log settings: Keep a manual log of your machine settings in a note-taking app or on paper to track your workouts accurately. 2.... ⇲
 
Compatibility issue

Keychain feature does not work on Apple Watch

Fix: 1. Ensure compatibility: Check that your Apple Watch is updated to the latest watchOS version. Go to the Watch app on your iPhone, tap 'Gene... ⇲

Poor integration with Apple Watch

Fix: 1. Check for updates: Ensure both your iPhone and Apple Watch are updated to the latest software versions, as updates can improve integratio... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if loa... ⇲
 
Network issue

Requires internet connection for keychain

Fix: 1. Use offline features: If you need to access your keychain while offline, consider writing down important information in a secure place or... ⇲
 
Account issue

Cannot handle multiple memberships

Fix: 1. Use separate accounts: If you have multiple memberships, consider creating separate accounts for each membership if the app allows it. Th... ⇲
 
Login issue

Sign-in issues with username and email mismatch

Fix: 1. Reset your password: If you are having trouble signing in, try resetting your password through the app or website. Look for a 'Forgot Pas... ⇲
 
Support issue

Limited customer support for app issues

Fix: 1. Use online resources: Check the Planet Fitness website for FAQs or troubleshooting guides that may address your issue. 2. Join community... ⇲
 
Updates issue

No clear communication on app updates

Fix: 1. Check the App Store: Regularly check the app's page in the App Store for update notes and new features that may have been added. 2. Follo... ⇲
 
UI issue

Inconsistent equipment availability

Fix: 1. Call the gym: If you are unsure about equipment availability, call your local gym to confirm what equipment is available before your visi... ⇲

Lack of training class availability

Fix: 1. Check the schedule regularly: Keep an eye on the gym's class schedule for any updates or new classes being added. 2. Try different times:... ⇲

Poor user experience for new members

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to become more comfortable with it. 2. Use tut... ⇲
 
Security issue

Mask enforcement is lax

Fix: 1. Bring your own mask: Always carry a mask with you to ensure you are prepared for any situation at the gym. 2. Follow local guidelines: St... ⇲
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 what users are saying
Good experience
96.8%

Bad experience
1.8%

Neutral
1.4%

~ from our NLP analysis of 332,487 combined software ratings.

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 Private Data Planet Fitness Workouts collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Health & Fitness
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location

  Cost of Subscriptions
  1. PF+ Digtal Membership: $5.99 The Planet Fitness Digital Membership