fix problems on TNAS Mobile 3 [iphone]

—— Run into issues on TNAS Mobile 3? Get help pending when official support gets back to you!

TNAS mobile 3

Info:

company: Noon Technology Company Limited

: https://www.terra-master.com

: www.terra-master.com

Chat with our AI-based TNAS mobile 3 Support

🛠️ Common TNAS mobile 3 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TNAS mobile 3 freezes during video upload

Fix: 1. Ensure you have a stable internet connection. Switch to Wi-Fi if you're using mobile data. 2. Close any other apps running in the backgro... ⇲

inconsistent backup of MOV files

Fix: 1. Verify that the MOV files are not corrupted by playing them on your device before attempting to back them up. 2. Ensure that you have eno... ⇲

Updates issue

prompts for updates when none are available

Fix: 1. Clear the app cache by going to your iPhone settings, selecting TNAS mobile, and choosing 'Clear Cache' if available. 2. Restart your iPh... ⇲

Crashes issue

TNAS mobile 3 crashes shortly after launch

Fix: 1. Force close the app by swiping it away in the app switcher and then relaunch it. 2. Restart your iPhone to clear any temporary glitches t... ⇲

Loading issue

TNAS mobile 3 not loading

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and mobile data to see if that resolves the issue. 2. Force c... ⇲

unable to remotely login

Fix: 1. Verify that you are using the correct login credentials (username and password). 2. Ensure that your TNAS device is powered on and connec... ⇲

Uploads issue

limited upload capacity

Fix: 1. Check the settings within the TNAS mobile app to see if there are any restrictions on upload sizes. 2. If possible, try uploading files i... ⇲

Compatibility issue

not compatible with newer iOS versions

Fix: 1. Check the App Store for any updates to the TNAS mobile app that may improve compatibility with your iOS version. 2. If the app is not upd... ⇲

Installation issue

requires technical knowledge for setup

Fix: 1. Follow the official user manual or setup guide provided by TNAS, which often includes step-by-step instructions. 2. Look for online tutor... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

78.3%

Good experience

17.4%

Neutral

4.3%

~ from our NLP analysis of 23 combined software ratings.

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Private Data TNAS mobile 3 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers