fix problems on Purple Onion [iphone]

—— Run into issues on Purple Onion? Get help pending when official support gets back to you!

Purple Onion - Anonymous VPN

Info:

company: J C L TRAVELS INC

: http://www.gplexdb.com/

: www.gplexdb.com

Chat with our AI-based Purple Onion Support

🛠️ Common Purple Onion Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Purple Onion crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

does not connect to VPN

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. Try switching between Wi-Fi and cellular data to se... ⇲

Loading issue

stuck on bootstrap screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view all open apps. Swipe up on the Purp... ⇲

Crashes issue

infinite loop of opening and crashing

Fix: 1. Clear app cache: If the app has an option to clear cache in its settings, use that. If not, reinstalling the app can also help clear any... ⇲

Purple Onion won't open

Fix: 1. Restart your iPhone: This can help clear any temporary glitches that may be preventing the app from opening. OR 2. Update the app: Ens... ⇲

Purple Onion is dead

Fix: 1. Reinstall the app: Uninstalling and reinstalling can often resolve issues where the app appears to be non-functional. OR 2. Check for... ⇲

UI issue

back button never works

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes reset the app's functionality. OR 2. Reinstall the app: If... ⇲

Network issue

unable to access sites

Fix: 1. Check VPN connection: Ensure that the VPN is connected properly. If not, try reconnecting or switching to a different server within the a... ⇲

VPN profile gets stuck

Fix: 1. Remove and re-add the VPN profile: Go to Settings > VPN, select the Purple Onion profile, and delete it. Then, set it up again in the app... ⇲

unknown VPN requirement

Fix: 1. Check app permissions: Ensure that the app has the necessary permissions to create a VPN connection. Go to Settings > Privacy > VPN and c... ⇲

internet not connected error

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet. Try toggling Airplane mode on and off to reset the... ⇲

Ads issue

injects ads and videos

Fix: 1. Check app settings: Look for any settings within the app that allow you to disable ads or in-app promotions. OR 2. Consider using an a... ⇲

Compatibility issue

does not support tor v3 sites

Fix: 1. Use a different VPN service: If accessing Tor v3 sites is essential, consider switching to a VPN that explicitly supports them. OR 2.... ⇲

Settings issue

no ability to configure tor bridges

Fix: 1. Use the Tor browser: If you need to configure bridges, the Tor browser has built-in options for this. Download it from the App Store. O... ⇲

Slow issue

poor performance

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲

Payments issue