fix problems on AI Video Maker [iphone]

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—— Run into issues on AI Video Maker? Get help pending when official support gets back to you!

AI Video Maker - Renderforest
Info:
company: Renderforest
: http://www.renderforest.com/help-and-support
: www.renderforest.com
Chat with our AI-based AI Video Maker Support
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Compatibility issue

Apple Music integration does not work

Fix: Check your Apple Music settings. Go to Settings > Music and ensure that 'Show Apple Music' is enabled. Also, make sure you are logged into y... ⇲

Difficult to use on wireless keyboard

Fix: Check if the app has keyboard shortcuts by looking in the app's help section or settings. Familiarizing yourself with these can improve usab... ⇲
 
Rendering issue

AI Video Maker gets stuck while rendering videos

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲
 
Freezing issue

AI Video Maker freezes on iPad in landscape mode

Fix: Try rotating your iPad to portrait mode and then back to landscape mode. This can sometimes reset the app's orientation settings and resolve... ⇲
 
Customization issue

Cannot change font color or placement

Fix: Explore the text editing options within the app. Tap on the text box and look for a color palette or alignment options in the toolbar that a... ⇲

Limited customization options for text placement

Fix: Explore all available text editing features in the app. Sometimes, options may be hidden in menus or settings that are not immediately visib... ⇲
 
Templates issue

Limited templates for social media

Fix: Check for any updates or new templates added to the app. Sometimes, developers add new content that may not be immediately visible. OR Ex... ⇲
 
Audio issue

Audio portions missing in downloads

Fix: Before downloading, ensure that all audio tracks are properly added and synced in the app. Play the video within the app to confirm that the... ⇲
 
Payments issue

High prices for re-editing videos

Fix: Consider saving your projects frequently and making incremental edits to avoid needing to re-edit entire videos. This can help minimize cost... ⇲

High subscription costs

Fix: Evaluate your usage of the app. If you only need it occasionally, consider using the free version or looking for a pay-per-use model if avai... ⇲
 
Support issue

Customer service does not provide refunds

Fix: Review the app's terms of service regarding refunds. Familiarize yourself with their policy to understand your rights as a user. OR If yo... ⇲
 
Subscription issue

AI Video Maker does not recognize premium subscription

Fix: Log out of your account in the app and log back in. This can sometimes refresh your subscription status. OR Check your subscription statu... ⇲
 
Loading issue

AI Video Maker loading constantly without opening

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping up on the Renderforest app.... ⇲
 
Localization issue

Confusion with Persian text

Fix: Ensure that your device's language settings support Persian. Go to Settings > General > Language & Region and add Persian if it’s not alread... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.3%

Bad experience
3.2%

Neutral
1.5%

~ from our NLP analysis of 2,419 combined software ratings.

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 Private Data AI Video Maker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Usage Data

  Cost of Subscriptions
  1. Pro Subscription Plan: $19.99 Pro Subscription Plan
  2. Lite Subscription Plan: $5.99 Lite Subscription Plan
  3. Lite Subscription Plan: $14.99 Lite Subscription Plan
  4. Amateur Subscription Plan: $24.99 Amateur Subscription Plan
  5. Lite Subscription Plan: $14.99 Lite Subscription Plan
  6. Pro Subscription Plan: $179.99 Pro Subscription Plan
  7. Lite Subscription Plan: $59.99 Lite Subscription Plan
  8. Amateur Subscription Plan: $119.99 Amateur Subscription Plan
  9. Lite Subscription Plan: $119.99 Lite Subscription Plan