fix problems on Otter [iphone]

—— Run into issues on Otter? Get help pending when official support gets back to you!

Otter - Restaurant Manager

Info:

company: Otter App

: https://otter.zendesk.com/hc/en-us

: www.tryotter.com

Chat with our AI-based Otter Support

🛠️ Common Otter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Otter never accepts user ID and password

Fix: 1. Ensure that you are entering the correct user ID and password. Check for any typos or case sensitivity. 2. If you have forgotten your pas... ⇲

Issues signing in from multiple platforms

Fix: 1. Make sure you are using the same credentials across all platforms. 2. Check if there are any restrictions on your account that limit acce... ⇲

UI issue

Cannot view net sales

Fix: 1. Check if you have the necessary permissions to view net sales. If you are not the account owner, you may need to request access from the... ⇲

Difficult to separate locations

Fix: 1. Use the app's filtering options to view specific locations. Look for a filter or dropdown menu that allows you to select a location. 2. I... ⇲

Inconvenient to use web browser for options

Fix: 1. Familiarize yourself with the app's features to see if there are alternatives to using the web browser. 2. Bookmark frequently used web p... ⇲

Network issue

Shows all stores offline when they are online

Fix: 1. Check your internet connection to ensure it is stable and that the app can communicate with the server. 2. Restart the app and check if t... ⇲

Compatibility issue

Incorrect integrations

Fix: 1. Review the integration settings within the app to ensure they are configured correctly. 2. Disconnect and reconnect any integrations to r... ⇲

iPhone app lacks features compared to Android app

Fix: 1. Check for any available updates for the iPhone app, as features may be added over time. 2. Review the app's documentation or website to s... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.8%

Bad experience

8.6%

Neutral

2.6%

~ from our NLP analysis of 731 combined software ratings.

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Private Data Otter collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics