fix problems on DAT One [iphone]

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—— Run into issues on DAT One? Get help pending when official support gets back to you!

DAT One
Info:
company: DAT Solutions, LLC
: https://www.dat.com/support
: www.dat.com
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Customization issue

No simple option for reefer box trucks

Fix: 1. Use the search function to look for loads specifically tagged for reefer trucks. Enter keywords like 'reefer' or 'refrigerated' in the se... ⇲
 
Privacy issue

Difficulty blocking unwanted brokers

Fix: 1. Look for a blocking feature in the app settings. Some apps allow you to block specific users or brokers. 2. If there is no direct blocki... ⇲
 
Security issue

Fake companies posting loads

Fix: 1. Verify the legitimacy of brokers before engaging with them. Research their company online or check for reviews from other users. 2. Use... ⇲

Lack of accountability for brokers

Fix: 1. Document all interactions with brokers and keep records of any issues. 2. Use the app's reporting feature to flag brokers who do not mee... ⇲

Missing blue check mark for broker verification

Fix: 1. Verify brokers through external sources before engaging with them. 2. Use the app's reporting feature to notify the developers about the... ⇲
 
Support issue

Poor customer service communication

Fix: 1. Check the app for any FAQs or help sections that may address your concerns. 2. Use any available in-app messaging or support features to... ⇲
 
Registration issue

Long account approval process

Fix: 1. Ensure that all required documents are submitted correctly and completely to avoid delays. 2. Check your email for any communication fro... ⇲
 
Payments issue

High subscription price

Fix: 1. Review the features included in your subscription to ensure you are getting value for your money. 2. Look for any promotional offers or... ⇲
 
Bugs issue

Inaccurate load information from brokers

Fix: 1. Always double-check load details with the broker directly before committing. 2. Use the app's reporting feature to flag inaccurate infor... ⇲

Duplicate load postings

Fix: 1. Use filters to sort loads by date or broker to help identify duplicates. 2. Report duplicate postings through the app's feedback feature... ⇲

Inaccurate date and time listings for loads

Fix: 1. Always confirm the date and time with the broker directly before making any commitments. 2. Report any inaccuracies through the app's fe... ⇲
 
Crashes issue

DAT One crashes frequently

Fix: 1. Ensure your device's operating system is up to date. Go to Settings > General > Software Update. 2. Clear the app's cache if possible, o... ⇲
 
Notifications issue

No notifications feature

Fix: 1. Check the app settings to see if there is an option to enable notifications. Go to Settings > Notifications and ensure DAT One is allowed... ⇲
 
Network issue

Frequent app downtime

Fix: 1. Check the app's status on social media or forums to see if there are known issues. 2. Try accessing the app during off-peak hours to see... ⇲
 
UI issue

Scrolling experience is not smooth

Fix: 1. Close any unnecessary apps running in the background to free up memory. 2. Restart your device to clear temporary files and improve perf... ⇲
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 what users are saying
Good experience
93.3%

Bad experience
3.5%

Neutral
3.2%

~ from our NLP analysis of 6,791 combined software ratings.

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 Private Data DAT One collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics