fix problems on Akron Beacon Journal Now [iphone]

​

—— Run into issues on Akron Beacon Journal Now? Get help pending when official support gets back to you!

Akron Beacon Journal Now
Info:
company: Gannett
: https://help.beaconjournal.com
: www.beaconjournal.com
Chat with our AI-based Akron Beacon Journal Now Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test your connection by opening a differen... ⇲
 
UI issue

Navigation is confusing

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and navigation options. Look for a help... ⇲

Page advance arrows malfunction

Fix: 1. Restart the app: Close the app completely and reopen it to see if the page advance arrows start working again. 2. Check for updates: Go t... ⇲

E-edition displays incorrectly

Fix: 1. Check for updates: Ensure the app is updated to the latest version by going to the App Store. 2. Restart the app: Close the app completel... ⇲
 
Customization issue

Inability to zoom in/out

Fix: 1. Use the pinch-to-zoom gesture: Try placing two fingers on the screen and moving them apart to zoom in, or pinching them together to zoom... ⇲

No landscape mode available

Fix: 1. Check app settings: Look for any settings related to display options that may allow you to enable landscape mode. 2. Rotate your device:... ⇲
 
Syncing issue

Akron Beacon Journal Now loses saved page position

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for the Akron Beacon Journal app. 2. Restart the app: Close the app... ⇲
 
Ads issue

Ads appear in the middle of articles

Fix: 1. Check app settings: Look for any settings related to ad preferences or content display that may allow you to limit ad placements. 2. Upgr... ⇲

Ads overwhelm user experience

Fix: 1. Check app settings: Look for any settings related to ad preferences or content display that may allow you to limit ad placements. 2. Upgr... ⇲

High subscription cost with excessive ads

Fix: 1. Evaluate subscription options: Check if there are different subscription tiers available that may offer a better balance of cost and ad e... ⇲
 
Bugs issue

E-newspaper functionality is poor

Fix: 1. Check for updates: Ensure the app is updated to the latest version by going to the App Store. 2. Restart the app: Close the app completel... ⇲

Recent function is broken

Fix: 1. Restart the app: Close the app completely and reopen it to see if the recent function starts working again. 2. Check for updates: Go to t... ⇲
 
Crashes issue

Akron Beacon Journal Now crashes often

Fix: 1. Update the app: Go to the App Store and check for updates for the Akron Beacon Journal app. If there is an update, install it. 2. Restart... ⇲
 
Settings issue

Difficult to print content

Fix: 1. Use the share feature: Open the article you want to print, tap the share icon (usually a square with an arrow), and select 'Print' from t... ⇲
 
Updates issue

Inconsistent delivery of news updates

Fix: 1. Check notification settings: Go to Settings > Notifications > Akron Beacon Journal and ensure that notifications are enabled. 2. Refresh... ⇲
 
Compatibility issue

Multiple apps create confusion

Fix: 1. Consolidate apps: If you have multiple apps for the same content, consider uninstalling the ones you use less frequently to reduce confus... ⇲
 
Video issue

Resolution issues

Fix: 1. Check app settings: Look for any settings related to display or resolution within the app. 2. Restart the app: Close the app completely a... ⇲
 
Glitches issue

Frequent glitches

Fix: 1. Update the app: Go to the App Store and check for updates for the Akron Beacon Journal app. If there is an update, install it. 2. Restart... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
74.3%

Bad experience
22.2%

Neutral
3.5%

~ from our NLP analysis of 490 combined software ratings.

 Switch to these Alternatives:
Ideastream Public Media App
Cleveland News from WKYC
cleveland.com
The Plain Dealer
News 5 Cleveland WEWS
WOIO Cleveland 19 News
FOX 8 News
NewsMemory
MY FOX8
YSN Live

 Private Data Akron Beacon Journal Now collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Beacon Journal monthly: $24.99 Get a your first month for only $.99!
  2. Beacon Journal annual: $69.99 Get a year of Beacon Journal news!