fix problems on DUCK [iphone]

—— Run into issues on DUCK? Get help pending when official support gets back to you!

DUCK - Be Eco. Be Free

Info:

company: CLEAN-CITY, SOCIETATEA CU RASPUNDERE LIMITATA

: https://duckscooters.com

: duckscooters.com

Chat with our AI-based DUCK Support

🛠️ Common DUCK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

DUCK freezes while watching stream

Fix: 1. Restart the App: Close the DUCK app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persist... ⇲

slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the load... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download Content: Check if the app allows you to download specific content for offline viewing. Look for a download button next to videos... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the App: Ensure you are using the latest version of DUCK by checking for updates in the App Store. 2. Free Up Memory: Close other... ⇲

Support issue

poor customer support

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Community Forums: Look for onli... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > DUCK and ensure that notifications are enabled and set to your preference.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check System Requirements: Ensure your device meets the minimum system requirements for the app. This information can usually be found on... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Customization issue

lack of customization options

Fix: 1. Explore Settings: Check the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. U... ⇲

Battery issue

high battery consumption

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and disable it for DUCK to save battery life. 2. Lower Sc... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Neutral

2.9%

Bad experience

0.0%

~ from our NLP analysis of 35 combined software ratings.

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Private Data DUCK collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Diagnostics