—— Run into issues on Lexia PowerUp? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's audio settings. Go to Settings > Sounds & Haptics and ensure that the volume is turned up and that the mute switch is of... ⇲
Fix: Try using headphones to see if the static sound persists. If it does not, the issue may be with your device's speakers. If the static contin... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping Lexia PowerUp off the screen... ⇲
Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲
Fix: Check the app's settings for any options related to voice speed. If available, adjust the speed settings to a faster option. If not, try res... ⇲
Fix: Adjust the volume settings to see if a different audio output (like headphones) changes your perception of the voiceovers. OR If the voic... ⇲
Fix: If the tone of the app is bothersome, try to focus on the educational content rather than the delivery style. Take notes to help you engage... ⇲
Fix: Clear the app's cache by uninstalling and reinstalling it. This can help remove any temporary files that may be causing slow loading times.... ⇲
Fix: Log out of the app and log back in. This can refresh your account data and may correct any tracking issues. OR Check for updates to the a... ⇲
Fix: Ensure that you are connected to the internet while using the app, as it may need to sync your progress with the server. If you are offline,... ⇲
Fix: Check if the app has a language setting and ensure it is set to your preferred language. If it is correct, try restarting the app to see if... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be affecting the app's performance. OR Ensure that the app is updated to the... ⇲
Fix: Look for any options in the app settings to skip or shorten instructions. If not available, try to familiarize yourself with the instruction... ⇲
Fix: Explore the app settings to see if there are options to adjust the lesson difficulty or variety. If available, select a different level or t... ⇲
Fix: If the mini-lessons are not beneficial, focus on the main lessons and practice exercises instead, as they may provide more value. OR Cons... ⇲
Fix: Take your time when answering questions to ensure accuracy. If you find yourself making mistakes, consider reviewing the material before att... ⇲
Fix: Supplement your learning with additional resources such as educational games, videos, or books that align with the app's content. OR Try... ⇲
Fix: If grammar explanations are unclear, consider looking for additional resources such as grammar websites or apps that provide clearer explana... ⇲
Fix: Provide feedback within the app if possible, or keep a personal log of which lessons you find relevant or irrelevant to help guide your futu... ⇲
Fix: Look for any settings in the app that allow you to adjust lesson preferences or skip certain sections. If not available, try to complete the... ⇲
Fix: Take breaks during your sessions to avoid burnout and frustration. This can help you return to the app with a fresh perspective. OR Explo... ⇲