—— Run into issues on OBHAI? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Close the app completely by double-tapping the home button and swiping up on the OBHAI app. Then reopen it and try a... ⇲
Fix: Ensure that the app has permission to access your location. Go to Settings > Privacy > Location Services, find OBHAI, and set it to 'While U... ⇲
Fix: Check your device's time zone settings. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled and the correct tim... ⇲
Fix: Ensure that you are entering the same password in both fields. Check for any typos or case sensitivity issues. OR If you continue to face... ⇲
Fix: Provide feedback through the app regarding driver navigation issues. This can help the company improve driver training. OR As a workaroun... ⇲
Fix: Use a navigation app to track the route during your ride. If you notice a significant detour, you can address it with the driver politely.... ⇲
Fix: Try booking rides during peak hours when more drivers are available, as this may reduce cancellations. OR If cancellations persist, consi... ⇲
Fix: Try changing your pickup location to a more central area where drivers are more likely to be available. OR Check the app during different... ⇲
Fix: Check if your payment method is valid and has sufficient funds. Update your payment information in the app under the payment settings. OR... ⇲
Fix: If you experience issues, try switching to a different payment method if available, such as a credit card or PayPal. OR Clear the app's c... ⇲
Fix: Check the app settings to see if cash payment is an option in your area. If not, consider using a digital payment method. OR If cash paym... ⇲
Fix: Review your ride details in the app to ensure there are no additional charges applied. Check for surge pricing or extra fees. OR If you b... ⇲
Fix: Ensure that your device's GPS is functioning properly. You can do this by checking other apps that use location services. OR Try toggling... ⇲
Fix: Check if you are logged into the correct account. Sometimes, miles may not update if you are using a different account. OR Wait for a few... ⇲
Fix: Ensure you are following the correct steps to cancel a ride. Go to your active ride and select the cancel option clearly. OR If the app f... ⇲
Fix: Check your internet connection. A weak connection can cause the app to malfunction. Switch between Wi-Fi and mobile data to see if it improv... ⇲
Fix: Check your device's GPS settings to ensure they are accurate. Go to Settings > Privacy > Location Services and ensure it's enabled for OBHAI... ⇲
Fix: Clear the app's cache by uninstalling and reinstalling it. This can resolve many bugs and login issues. OR Ensure that your iOS is update... ⇲
Fix: Try restarting your iPhone. This can resolve temporary software issues that may be causing the app to fail to load. OR Ensure that the ap... ⇲
Fix: Check if your iPhone 4s is running the latest iOS version supported by the device. Go to Settings > General > Software Update. OR If the... ⇲