fix problems on Petra Ride [iphone]

​

—— Run into issues on Petra Ride? Get help pending when official support gets back to you!

Petra Ride
Info:
company: Al Safeer for information technology
: https://www.alsafeerit.com/
: www.alsafeerit.com
Chat with our AI-based Petra Ride Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Inaccurate pricing

Fix: Before confirming a ride, double-check the estimated fare displayed in the app. If you notice discrepancies, take a screenshot for your reco... ⇲

Frequent price discrepancies

Fix: Keep a record of the fares you are charged compared to the estimated fares shown in the app. This can help you identify patterns and report... ⇲
 
Bugs issue

Promocodes ineffective

Fix: Ensure that you are entering the promocode correctly, as they are often case-sensitive. Check the expiration date and any terms and conditio... ⇲
 
Slow issue

Long driver wait times

Fix: Check the app for peak times when demand is high, as this can lead to longer wait times. If possible, plan your rides during off-peak hours... ⇲

Slow app performance

Fix: Close any background apps that may be consuming resources on your device. Double-click the home button (or swipe up from the bottom on newer... ⇲
 
Registration issue

Requires Jordanian phone number

Fix: If you do not have a Jordanian phone number, consider using a virtual phone number service that provides local numbers for verification purp... ⇲

Difficult registration process

Fix: Take your time during the registration process and ensure you have all necessary information ready, such as your phone number and email addr... ⇲
 
UI issue

Poor user experience

Fix: Take note of specific areas where the user experience is lacking and try to adapt your usage accordingly. For example, if navigation is diff... ⇲

Unable to select destination

Fix: Ensure that your app is updated to the latest version, as this may resolve any bugs related to destination selection. If the issue persists,... ⇲
 
Privacy issue

Information sold to marketing agencies

Fix: Review the app's privacy policy to understand what data is collected and how it is used. Adjust your privacy settings within the app if poss... ⇲
 
Crashes issue

Petra Ride crashes when editing location

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Go to the App Store, search for Petra Ride, and tap 'Updat... ⇲
 
Notifications issue

No driver arrival notifications

Fix: Check your app notification settings to ensure that notifications are enabled for Petra Ride. Go to Settings > Notifications > Petra Ride an... ⇲
 
Support issue

Unprofessional drivers

Fix: If you encounter an unprofessional driver, take note of their details and report the incident through the app's feedback feature to help imp... ⇲

Poor customer service

Fix: Document your issues clearly and concisely when reaching out for support. Use the app's help feature to submit a detailed request, which may... ⇲

Drivers unaware of destination

Fix: When booking a ride, clearly communicate your destination to the driver as soon as they arrive. This can help ensure they are aware of where... ⇲

Inconsistent service quality

Fix: Keep a record of your rides and the quality of service you receive. This can help you identify patterns and provide feedback to the company... ⇲
 
Security issue

Lack of safety measures

Fix: Familiarize yourself with the app's safety features, such as sharing your ride details with a friend or using the emergency contact feature... ⇲
 
Freezing issue

Petra Ride freezes during use

Fix: Close the app completely and restart it to see if that resolves the freezing issue. If it continues, check for updates in the App Store and... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
57.9%

Bad experience
38.1%

Neutral
4.0%

~ from our NLP analysis of 247 combined software ratings.

 Switch to these Alternatives:
Vision City Bus
TaxiF
Zain Car - Car Booking App
TaxiF Driver - Be the Captain!
FTAXI
ZainCar Customer
Jeeny - Book Affordable Rides
Royal Jordanian Airlines
GOJO - Book a ride
shahnat

 Private Data Petra Ride collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics