fix problems on Read [iphone]

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Read by QxMD
Info:
company: WebMD
: http://www.qxmd.com
: www.qxmd.com
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Loading issue

Full-text articles fail to load

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If it does, restar... ⇲
 
Search issue

Search tool is non-functional

Fix: Check for any app updates in the App Store. Updating the app can fix bugs that may be causing the search tool to malfunction. After updating... ⇲

Missing article search options

Fix: Check the app settings for any filters or search options that may be hidden. Look for advanced search settings that can be enabled to expand... ⇲

Missing journals

Fix: Check the app settings to see if there is an option to add or subscribe to additional journals. This may allow you to access more content.... ⇲

Difficult to search saved articles

Fix: Use the search function within the saved articles section, if available. Look for a magnifying glass icon or a search bar at the top of the... ⇲
 
Notifications issue

Badge count does not update

Fix: Go to your iPhone settings, select Notifications, and find the Read by QxMD app. Ensure that notifications are enabled and that the badge ap... ⇲
 
Bugs issue

Bugs in the app

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates and install th... ⇲
 
UI issue

Inability to swipe between abstracts

Fix: Check if there is a setting in the app that allows you to enable swipe gestures. This may be found in the app's settings under 'Gestures' or... ⇲

Cannot share journal articles

Fix: Check the app settings for sharing options. Ensure that sharing is enabled and that you have the necessary permissions set up for your socia... ⇲

Keyboard does not open for password entry

Fix: Try restarting the app to see if the keyboard issue resolves itself. Sometimes, a simple restart can fix minor glitches. OR If the keyboa... ⇲
 
Account issue

Institutional access list is not comprehensive

Fix: Check if there is an option to manually add your institution in the app settings. This may allow you to access more articles through your in... ⇲

Account setup issues

Fix: Double-check that you are entering all required information correctly during the account setup process. Ensure that your email is valid and... ⇲
 
Syncing issue

Saved keywords get deleted

Fix: Ensure that you are saving keywords correctly by following the app's instructions. Double-check that you are not accidentally deleting them... ⇲

Read does not refresh

Fix: Try pulling down on the main screen to manually refresh the content. This can sometimes trigger the app to update its data. OR If manual... ⇲
 
Login issue

Login required every time

Fix: Ensure that you are selecting the 'Remember Me' or 'Stay Logged In' option when logging in. This can help maintain your session. OR If th... ⇲
 
Customization issue

Limited specialties for certain fields

Fix: Check if there are any updates available for the app that may include additional specialties. Keeping the app updated can provide access to... ⇲

Need for more filtering functions

Fix: Explore the app settings to see if there are any options to enable additional filters for searches. Look for advanced search settings that m... ⇲

No note-taking feature

Fix: Look for any available integrations with note-taking apps within the app settings. Some apps allow you to link to external note-taking servi... ⇲
 
Payments issue

Articles behind paywall

Fix: Check if your institution provides access to the articles behind the paywall. You may need to log in through your institution's library port... ⇲
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 what users are saying
Good experience
96.4%

Neutral
2.0%

Bad experience
1.6%

~ from our NLP analysis of 6,043 combined software ratings.

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 Private Data Read collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics