—— Run into issues on HuntFishNY? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Check if there are any updates available for the app that might improve the reporting feature. Go to the App Store, search for HuntFishNY, a... ⇲
Fix: Double-check your username and password for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: Ensure that you are logged into the correct account associated with your permits and licenses. Log out and log back in to refresh your accou... ⇲
Fix: Check the app's update history in the App Store to see if features have been removed or changed in recent updates. Sometimes features are te... ⇲
Fix: Log out of the current user account and log back in with the desired account. This can often resolve switching issues. OR If the app allo... ⇲
Fix: Follow the password reset instructions carefully, ensuring you check your spam folder for the reset email if you do not see it in your inbox... ⇲
Fix: Check if there is an option within the app to view or download your hunter education history. This may be located in your account settings.... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Ensure you have a stable internet connection when submitting your harvest report. Switch between Wi-Fi and cellular data to see if that reso... ⇲
Fix: Make sure you are entering all required information correctly and that your password meets any specified criteria (e.g., length, special cha... ⇲
Fix: Ensure that you have downloaded the offline maps correctly. Go to the map section of the app and look for an option to download maps for off... ⇲
Fix: Force close the app and restart your iPhone. This can help clear any temporary issues causing the crash. OR Check for app updates in the... ⇲
Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... ⇲
Fix: Try restarting your iPhone to clear any temporary issues that may be affecting the app's performance. OR Uninstall and reinstall the app... ⇲
Fix: Ensure that your payment method is valid and that you have a stable internet connection when attempting to make a purchase. OR Try purcha... ⇲
Fix: Ensure that you are following the correct steps for ordering tags as outlined in the app. Review any instructions provided within the app.... ⇲
Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if that resolves the loading iss... ⇲
Fix: Take some time to explore the app's menus and settings. Familiarizing yourself with the layout can help ease confusion. OR Look for any u... ⇲
Fix: Check the app for any help or support sections that may provide FAQs or troubleshooting tips. OR Look for community forums or user groups... ⇲
Fix: Try refreshing the app by pulling down on the screen to reload data. This can help correct any display issues. OR Log out and log back in... ⇲