fix problems on Tapas [iphone]

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—— Run into issues on Tapas? Get help pending when official support gets back to you!

Tapas – Comics and Novels
Info:
company: Radish Media
: https://tapas.zendesk.com/
: tapas.io
Chat with our AI-based Tapas Support
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Loading issue

Long loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to yo... ⇲
 
Gameplay issue

Episodes unlock for only 72 hours

Fix: 1. Plan your reading: If you know you will have limited time, try to read episodes as soon as they unlock to maximize your access time. 2. T... ⇲

High ink cost for chapters

Fix: 1. Monitor ink sales: Keep an eye on any promotions or sales that may reduce the cost of chapters. Tapas occasionally offers discounts on in... ⇲

Inconsistent ink rewards

Fix: 1. Check reward eligibility: Ensure you are meeting all requirements for earning ink rewards, such as reading a certain number of episodes o... ⇲

Limited ways to earn ink

Fix: 1. Participate in events: Regularly check the app for any special events or challenges that may offer additional ink rewards. 2. Engage with... ⇲
 
Crashes issue

Tapas crashes frequently

Fix: 1. Update the app: Ensure you are using the latest version of Tapas, as updates often fix bugs that cause crashes. 2. Free up storage: Check... ⇲
 
UI issue

Poor organization of content

Fix: 1. Use filters: Utilize any available filters in the app to sort content by genre, popularity, or new releases to find what you want more ea... ⇲
 
Notifications issue

Lack of relevant notifications

Fix: 1. Check notification settings: Go to your device’s Settings > Notifications > Tapas and ensure notifications are enabled for new episodes a... ⇲
 
Downloads issue

Inability to delete downloaded episodes

Fix: 1. Manage downloads: Go to the Library section and look for a downloads tab. If available, select the episodes you want to delete and look f... ⇲
 
Account issue

Issues with account login and lost purchases

Fix: 1. Reset your password: If you’re having trouble logging in, use the ‘Forgot Password’ feature to reset your password and regain access to y... ⇲
 
Ads issue

Ads for ink feature removed

Fix: 1. Explore other ink earning options: Look for alternative ways to earn ink within the app, such as completing tasks or participating in eve... ⇲

Overly aggressive promotion of specific titles

Fix: 1. Use filters: If the app allows, filter out promoted content to focus on what you want to read. 2. Explore other sections: Spend time in d... ⇲
 
Content issue

Limited access to certain genres

Fix: 1. Explore similar genres: If certain genres are limited, look for related genres that may have similar content to enjoy. 2. Use the search... ⇲
 
Bugs issue

Inaccurate 'continue' feature

Fix: 1. Manually track your reading: Keep a personal log of where you left off in a series to avoid confusion with the 'continue' feature. 2. Ref... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.5%

Bad experience
5.7%

Neutral
4.8%

~ from our NLP analysis of 42,353 combined software ratings.

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 Private Data Tapas collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 10,500 drops of Tapas Ink: $9.99 10,500 Tapas Ink (8,000 + 2,500 free)
  2. 5,000 drops of Tapas Ink: $4.99 5,000 Tapas Ink (4,000 + 1,000 free)
  3. 1,600 drops of Tapas Ink: $1.99 1,600 Tapas Ink
  4. 22,500 drops of Tapas Ink: $19.99 22,500 Tapas Ink (16,000 + 6,500 free)
  5. 2,400 drops of Tapas Ink: $1.99 2,400 Tapas Ink (1,600 + 800 free)
  6. 13,000 drops of Tapas Ink: $9.99 13,000 Tapas Ink
  7. 29,000 drops of Tapas Ink: $19.99 29,000 Tapas Ink
  8. 6,000 drops of Tapas Ink: $4.99 6,000 Tapas Ink (4,000 + 2,000 free)
  9. 60,000 drops of Tapas Ink: $49.99 60,000 Tapas Ink (40,000 + 20,000 free)
  10. 130,000 drops of Tapas Ink: $99.99 130,000 Tapas Ink (80,000 + 50,000 free)