fix problems on CDK Lane 3.0 [iphone]

—— Run into issues on CDK Lane 3.0? Get help pending when official support gets back to you!

CDK Lane 3.0

Info:

company: CDK Global, Inc.

: http://www.cdkglobal.com/support

: www.cdkglobal.com

Chat with our AI-based CDK Lane 3.0 Support

🛠️ Common CDK Lane 3.0 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Won’t pause in service lane inspection

Fix: Check if there is a specific button or gesture to pause the inspection. Sometimes, the pause feature may be hidden in a menu or require a lo... ⇲

VIN scanner is ineffective

Fix: Ensure that the camera lens is clean and unobstructed. Dirt or smudges can affect scanning performance. Wipe the lens gently with a microfib... ⇲

Login option does not remember credentials

Fix: Check the app settings for an option to save login credentials. If this option is available, enable it to allow the app to remember your log... ⇲

Security issue

Requires frequent 2-step authentication

Fix: Check if there is an option in the app settings to reduce the frequency of 2-step authentication. Some apps allow you to set a longer durati... ⇲

Crashes issue

Application closes during customer write-up

Fix: Ensure that your device has enough storage space. Low storage can cause apps to crash. Go to Settings > General > iPhone Storage and delete... ⇲

CDK Lane 3.0 crashes when phone screen locks

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve stability. OR Adju... ⇲

Bugs issue

E-signature feature is non-functional

Fix: Ensure that you have granted the app the necessary permissions to access the device's features. Go to Settings > Privacy and check if the ap... ⇲

UI issue

No flow to the system

Fix: Review the app's user guide or help section to understand the intended workflow. Sometimes, understanding the app's design can help improve... ⇲

Slow issue

VIN feature takes too long to scan

Fix: Ensure that you are in a well-lit area when scanning the VIN. Poor lighting can affect the scanner's performance. Try to scan in bright ligh... ⇲

Slow to roll repair order to print

Fix: Check your internet connection. A slow or unstable connection can affect the app's performance. Try switching to a different Wi-Fi network o... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

58.1%

Good experience

32.3%

Neutral

9.7%

~ from our NLP analysis of 31 combined software ratings.

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Private Data CDK Lane 3.0 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Browsing History
- Diagnostics