fix problems on Quizgecko [iphone]

—— Run into issues on Quizgecko? Get help pending when official support gets back to you!

Quizgecko: Study with AI

Info:

company: Quizgecko

: https://help.quizgecko.com

: quizgecko.com

Chat with our AI-based Quizgecko Support

🛠️ Common Quizgecko Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Same questions appear when retaking quizzes

Fix: To avoid seeing the same questions when retaking quizzes, check if the app has a setting for randomizing questions. Go to the settings menu... ⇲

Quizgecko is slow to load

Fix: First, ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you have sufficien... ⇲

Payments issue

Premium payment options do not load

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. After confirming you... ⇲

High premium subscription cost

Fix: Look for any promotional offers or discounts that may be available within the app or on their website. Sometimes, apps offer limited-time di... ⇲

UI issue

Non-English characters do not display

Fix: Ensure that your device's language settings support the characters you are trying to display. Go to Settings > General > Language & Region a... ⇲

Bugs issue

Multiple choice questions show only one choice

Fix: Check if there is an update available for the app. Go to the App Store, search for Quizgecko, and see if an update is available. If so, upda... ⇲

Quizgecko no longer generates questions

Fix: Check if there is an update available for the app, as updates often fix bugs. Go to the App Store, search for Quizgecko, and update if neces... ⇲

Crashes issue

Quizgecko crashes frequently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An o... ⇲

Privacy issue

Requires login and shares personal information

Fix: Review the app's privacy settings. Go to the app settings and look for options related to data sharing or privacy. Adjust these settings to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.6%

Bad experience

4.5%

Neutral

1.8%

~ from our NLP analysis of 110 combined software ratings.

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Private Data Quizgecko collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Quizgecko Premium Subscription: $17.99 Upgrade to premium to get unlimited quizzes.
Quizgecko Premium Subscription: $69.99 Upgrade to premium to get unlimited quizzes.
Quizgecko Premium Subscription: $17.99 Upgrade to premium to get unlimited quizzes.
Quizgecko Premium Subscription: $69.99 Upgrade to premium to get unlimited quizzes.
Quizgecko Premium Subscription: $39.99 Upgrade to premium to get unlimited quizzes.