fix problems on Lichess • Online Chess [iphone]

—— Run into issues on Lichess • Online Chess? Get help pending when official support gets back to you!

lichess • Online Chess

Info:

company: LICHESS.ORG

: http://lichess.org/qa

: lichess.org

Chat with our AI-based lichess • Online Chess Support

🛠️ Common lichess • Online Chess Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited puzzle options on mobile devices

Fix: Explore the available puzzle options in the app settings. Check if there are any filters or categories that can be adjusted to access more p... ⇲

lichess • Online Chess crashes when loading engine with illegal positions

Fix: Ensure that you are not attempting to load an engine with an illegal position. Double-check the position you are trying to analyze and make... ⇲

Gameplay issue

Players can time out instead of resigning

Fix: Encourage players to use the resignation feature instead of timing out. You can remind your opponents through chat or in-game messages that... ⇲

Timing issues favor higher-rated players

Fix: Consider adjusting your game settings to play with longer time controls, which can help level the playing field. This gives you more time to... ⇲

Timeouts for games can be excessive

Fix: Adjust your game settings to play with longer time controls, which can help reduce the frequency of timeouts. You can also set personal remi... ⇲

Frequent bans for timing out in bullet games

Fix: To avoid timing out, practice managing your time better during bullet games. Set personal goals for how long you will take on each move to s... ⇲

Bugs issue

Move skipping bug persists

Fix: Check for any updates to the app and install them, as developers often release patches for bugs. If the app is up to date, try clearing the... ⇲

Random moves made by the app during play

Fix: Ensure that you are not accidentally tapping the screen in a way that registers unintended moves. Be mindful of your hand placement while pl... ⇲

Notifications issue

Inaccurate notification badge

Fix: Go to your device settings and check the notification settings for the Lichess app. Ensure that notifications are enabled and that the app h... ⇲

Network issue

lichess • Online Chess fails to connect after closing without shutting down

Fix: Try restarting your device to clear any temporary connectivity issues. After restarting, open the Lichess app again to see if it connects pr... ⇲

Compatibility issue

Training tools are lacking on mobile

Fix: Utilize the available training tools on the desktop version of Lichess, which may offer more features. You can access these tools on a compu... ⇲

Syncing issue

Puzzle sync issues between desktop and mobile

Fix: Ensure that you are logged into the same Lichess account on both devices. This is crucial for syncing your progress. If you are logged in an... ⇲

UI issue

Chat text box disappears while typing

Fix: Try tapping outside the chat box to see if it reappears. If it doesn't, close and reopen the chat feature to reset it. OR If the issue pe... ⇲

Analysis board occasionally zoomed in

Fix: Check the zoom settings in the app. If there is a zoom feature, adjust it to fit the board properly. You can also try pinching to zoom out i... ⇲

lichess • Online Chess misjudges tapped squares leading to wrong moves

Fix: Ensure that your device's screen is clean and free of smudges, as this can affect touch sensitivity. If the problem persists, try adjusting... ⇲

Timer countdown obscures pieces at game start

Fix: Try adjusting the display settings in the app to see if there is an option to change the timer's position or size. If not, consider playing... ⇲

Inability to see full board at game start

Fix: Check the zoom settings in the app and adjust them to fit the entire board on your screen. You can also try rotating your device to landscap... ⇲

New UI lacks game info during play

Fix: Explore the settings menu to see if there are options to enable additional game information during play. Sometimes, features can be toggled... ⇲

Slow issue

Laggy interface and performance degradation

Fix: Close any background apps that may be consuming resources on your device. This can help improve the performance of the Lichess app. OR Co... ⇲

Messages issue

Messaging feature is unreliable

Fix: Check your internet connection to ensure it is stable. If the messaging feature is still unreliable, try logging out and back into the app t... ⇲