fix problems on EBO HOME Robot [iphone]

—— Run into issues on EBO HOME Robot? Get help pending when official support gets back to you!

EBO HOME Robot

Info:

company: Shenzhen Fuzhi Technology Company Limited

: https://mediakit.enabot.com/ebohome/contact_us.html

Chat with our AI-based EBO HOME Robot Support

🛠️ Common EBO HOME Robot Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to connect to the server

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi network. You can do this by going to Settings > Wi... ⇲

Terrible UI

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, a perceived poor UI can be improve... ⇲

Support issue

No instructions for connecting robot

Fix: 1. Check the app: Open the EBO HOME app and look for a 'Setup' or 'Connect' section. Many apps have a guided setup process that can help you... ⇲

Help center lacks information

Fix: 1. Explore community forums: Look for online communities or forums where other EBO HOME users discuss their experiences. You may find valuab... ⇲

No customer service

Fix: 1. Utilize online resources: Since direct customer service may not be available, rely on online resources such as user forums, FAQs, and vid... ⇲

Confusing manual

Fix: 1. Look for video tutorials: Search for video tutorials on platforms like YouTube that demonstrate how to use the EBO HOME Robot. Visual gui... ⇲

Customization issue

No option to select robot

Fix: 1. Ensure the robot is powered on: Make sure that your EBO HOME Robot is turned on and fully charged. If the robot is off, the app may not r... ⇲

Syncing issue

Sync is not functional

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi network, as syncing issues can arise from poor con... ⇲

UI issue

Difficult to enter information

Fix: 1. Use voice input: If the app supports voice input, try using it to enter information instead of typing. This can make the process easier a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

45.5%

Good experience

45.5%

Neutral

9.1%

~ from our NLP analysis of 11 combined software ratings.

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Private Data EBO HOME Robot collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics
- Other Data