—— Run into issues on HungryPanda熊猫外卖? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the estimated delivery time before placing your order. If the time seems unusually long, consider ordering from a different restaurant... ⇲
Fix: Before submitting your order, double-check the items in your cart to ensure everything is included. After receiving your order, immediately... ⇲
Fix: Review the service fees before placing your order. If the fees are too high, consider looking for promotions or discounts that may apply to... ⇲
Fix: Before ordering, check the restaurant's official website or call them to confirm prices. This can help you avoid surprises at checkout. OR... ⇲
Fix: Familiarize yourself with the app's refund policy before placing an order. This can help you understand the process and requirements for obt... ⇲
Fix: Before using a coupon, read the terms and conditions carefully to understand any restrictions or expiration dates. This can help you avoid d... ⇲
Fix: When browsing dishes, look for user reviews or photos that may provide a more accurate representation of the food. This can help you make mo... ⇲
Fix: Read reviews from other customers to get a better understanding of what to expect from a dish. This can help you avoid misleading descriptio... ⇲
Fix: Refresh the app or restart your device to see if the tracking updates. Sometimes, a simple refresh can resolve tracking issues. OR If tra... ⇲
Fix: Utilize the app's FAQ section to find answers to common issues. This can save you time and provide immediate solutions without needing to co... ⇲
Fix: When contacting customer service, be as specific as possible in your message to help ensure you receive a relevant response. Include order n... ⇲
Fix: If you encounter rude delivery personnel, try to remain calm and polite. Sometimes, a friendly demeanor can help diffuse the situation. OR... ⇲
Fix: Familiarize yourself with the app's help section, which may provide answers to common questions and issues without needing to contact custom... ⇲
Fix: Before ordering, check if the restaurant's menu is available online outside of the app. This can provide more detailed information about the... ⇲
Fix: Be mindful of the cutoff time for cancellations when placing your order. If you think you might need to cancel, do so as soon as possible af... ⇲
Fix: After placing your order, check your email or app notifications for a confirmation message. If you do not receive one, check your spam folde... ⇲
Fix: Review the subscription terms and conditions in the app to understand the benefits and any potential fees. Make sure you are aware of the re... ⇲
Fix: Ensure that you are using a secure payment method, such as a credit card or a trusted digital wallet. Avoid using public Wi-Fi when making p... ⇲
Fix: When placing your order, consider selecting restaurants that are closer to your location to reduce delivery time. This can help ensure your... ⇲
Fix: Ensure that your app is updated to the latest version available in the App Store. Updates often include bug fixes and performance improvemen... ⇲