fix problems on Aer Lingus [iphone]

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Aer Lingus
Info:
company: Aer Lingus
: http://www.aerlingus.com/help/contactus/
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UI issue
Does not display boarding passes

Fix: 1. Refresh the App: Close the app completely and reopen it. Sometimes, a simple refresh can help load your boarding pass. 2. Check Your Book... ⇲
Difficult to read flight options

Fix: 1. Zoom In: Use the pinch-to-zoom gesture on your iPhone to enlarge text and make it easier to read. 2. Adjust Display Settings: Go to Setti... ⇲
Inability to view flight itinerary

Fix: 1. Refresh the App: Close the app and reopen it to refresh your flight information. 2. Check Your Booking: Ensure that you are logged into t... ⇲
Poor user experience design

Fix: 1. Provide Feedback: While not contacting developers, consider sharing your experience with friends or on social media to highlight the desi... ⇲
 
Bugs issue
Poor functionality for multi-city bookings

Fix: 1. Use the Website for Multi-City Bookings: If the app does not support multi-city bookings effectively, use the Aer Lingus website instead,... ⇲
Errors when trying to access features

Fix: 1. Update the App: Ensure you have the latest version of the Aer Lingus app installed from the App Store. 2. Restart the App: Close the app... ⇲
Limited functionality compared to competitors

Fix: 1. Use the Website: If the app lacks certain features, consider using the Aer Lingus website, which may offer more comprehensive functionali... ⇲
Frequent bugs and glitches

Fix: 1. Update the App: Ensure you have the latest version of the Aer Lingus app installed, as updates often fix bugs and glitches. 2. Clear App... ⇲
 
Slow issue
Slow startup time

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage > Aer Lingus. Tap 'Offload App' to clear the cache, which can help improve sta... ⇲
 
Features issue
No seat selection or upgrades available

Fix: 1. Use the Website: If the app does not allow seat selection or upgrades, log into the Aer Lingus website where these options may be availab... ⇲
Lack of essential flight information

Fix: 1. Check Your Booking: Ensure you are logged into the correct account and that your booking is confirmed to access all relevant flight infor... ⇲
 
Compatibility issue
Inconsistent performance between app and website

Fix: 1. Use the Website for Complex Tasks: If the app is not performing well, use the Aer Lingus website for tasks that require more reliability,... ⇲
 
Support issue
Unresponsive customer service

Fix: 1. Use Alternative Contact Methods: If the app's customer service is unresponsive, try reaching out via the Aer Lingus website or social med... ⇲
 
Permissions issue
Invasive app requirements for basic features

Fix: 1. Review Permissions: Go to Settings > Privacy and check the permissions granted to the Aer Lingus app. Disable any unnecessary permissions... ⇲
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 what users are saying
Good experience
77.5%

Bad experience
19.7%

Neutral
2.9%

~ from our NLP analysis of 1,672 combined software ratings.

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 Private Data Aer Lingus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics