fix problems on Salams [iphone]

—— Run into issues on Salams? Get help pending when official support gets back to you!

Salams: Where Muslims Meet

Info:

company: Minder Apps, Inc.

: https://www.salams.app/contact

: www.salams.app

Chat with our AI-based Salams Support

🛠️ Common Salams Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

High subscription costs

Fix: 1. Look for Discounts: Keep an eye out for seasonal promotions or discounts that may lower the subscription cost. 2. Use Free Features: Max... ⇲

18% of users had this problem

Limited filtering options for matches

Fix: 1. Use Available Filters: Make sure to utilize all available filters in the app to refine your search for matches. 2. Provide Feedback: Eng... ⇲

18% of users had this problem

Freezing issue

Salams is glitchy and freezes frequently

Fix: 1. Restart the App: Close the Salams app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists.... ⇲

Syncing issue

Profile saving issues

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. A weak connection can prevent your profile from saving. 2. Upda... ⇲

Updates issue

Limited free features compared to paid version

Fix: 1. Explore Free Features: Familiarize yourself with all the free features available in the app. Sometimes, users overlook certain functional... ⇲

Account issue

High number of fake or inactive accounts

Fix: 1. Report Suspicious Accounts: Use the reporting feature to flag fake or inactive accounts. This helps improve the community. 2. Verify Pro... ⇲

Profile rejection issues without clear reasons

Fix: 1. Review Profile Guidelines: Check the app's guidelines for profile creation to ensure you meet all requirements. 2. Simplify Your Profile... ⇲

Spam accounts prevalent

Fix: 1. Report Spam Accounts: Use the reporting feature to flag spam accounts, helping to improve the community. 2. Avoid Engagement: Do not eng... ⇲

Lack of serious users

Fix: 1. Set Clear Intentions: In your profile, clearly state your intentions for using the app to attract like-minded users. 2. Engage in Meanin... ⇲

Limited engagement from women

Fix: 1. Improve Your Profile: Enhance your profile with high-quality images and engaging descriptions to attract more attention. 2. Be Proactive... ⇲

Profiles disappearing unexpectedly

Fix: 1. Check Account Status: Ensure your account is in good standing and not violating any guidelines that could lead to profile removal. 2. Re... ⇲

Support issue

Poor customer support response

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that might address your concerns without needing direct support. 2. Communit... ⇲

Unprofessional customer service

Fix: 1. Use In-App Help: Check if there is an in-app help section that can provide immediate answers to common questions. 2. Document Issues: Ke... ⇲

Privacy issue

Inappropriate behavior not adequately addressed

Fix: 1. Use Reporting Tools: Always report inappropriate behavior using the app's reporting feature. This helps maintain community standards. 2.... ⇲

Settings issue

Unclear matching algorithm

Fix: 1. Adjust Preferences: Review and adjust your matching preferences in the app settings to see if this improves the quality of matches. 2. E... ⇲

Distance settings are too broad

Fix: 1. Adjust Location Settings: Go to the app settings and adjust your location preferences to a more specific area if possible. 2. Use Manual... ⇲

Notifications issue

No real-time match notifications

Fix: 1. Check Notification Settings: Ensure that notifications for the Salams app are enabled in your iPhone settings. Go to Settings > Notificat... ⇲

Crashes issue

Messaging crashes frequently

Fix: 1. Restart the App: Close the app completely and reopen it to see if the messaging feature stabilizes. 2. Clear Cache: If available, clear... ⇲

UI issue

Inconsistent profile visibility

Fix: 1. Check Privacy Settings: Review your privacy settings in the app to ensure your profile is set to be visible to others. 2. Engage More: I... ⇲

Gameplay issue

High expectations from users

Fix: 1. Set Realistic Goals: Adjust your expectations based on your experiences and the app's features. 2. Engage Gradually: Take your time to e... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.7%

Bad experience

7.3%

Neutral

6.0%

~ from our NLP analysis of 37,617 combined software ratings.

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Private Data Salams collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Sensitive Info
- Diagnostics

Cost of Subscriptions

Premium Subscription: $9.99 Monthly subscription for Minder Premium
Telegram: $4.99 Buy 1 Telegram
1-Month Salams Gold: $19.99 1-Month Salams Gold
1-Week Gold: $19.99 1-Week Gold
Minder Premium 3.0: $19.99 Includes unlimited swiping, filters, and more
1-Month Salams Gold: $34.99 1-Month Salams Gold
Telegram 1 Pack: $4.99 Chat request someone to match with you.
Minder Premium: $9.99 Monthly subscription for Minder Premium
Reset Swipes: $14.99 Reset your swipes to see more profiles
Minder Premium: $4.99 Monthly subscription for Minder Premium