fix problems on RTC-OnDemand [iphone]

—— Run into issues on RTC-OnDemand? Get help pending when official support gets back to you!

RTC-OnDemand

Info:

company: RideCo Inc.

: https://rtcondemand.rideco.com

Chat with our AI-based RTC-OnDemand Support

🛠️ Common RTC-OnDemand Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Drivers use Apple Maps instead of Google Maps

Fix: To use Google Maps instead of Apple Maps, you can manually copy the address from the RTC-OnDemand app and paste it into the Google Maps app.... ⇲

Limited service area to certain zones

Fix: Check the RTC-OnDemand app for the specific zones where the service is available. If you are outside these zones, consider using alternative... ⇲

UI issue

RTC-OnDemand does not show available rides

Fix: Ensure that your location services are enabled for the RTC-OnDemand app. Go to Settings > Privacy > Location Services, and make sure RTC-OnD... ⇲

RTC-OnDemand is difficult to use for some users

Fix: Familiarize yourself with the app by exploring its features. Consider watching tutorial videos available online that demonstrate how to use... ⇲

Bugs issue

Kinks in the system need to be worked out

Fix: If you encounter specific issues, document them with screenshots and detailed descriptions. This will help you identify patterns and underst... ⇲

Inaccurate stop locations reported by drivers

Fix: If you notice that stop locations are inaccurate, try to provide clear and specific instructions to the driver when you request a ride. Use... ⇲

Network issue

Service unavailable in certain areas

Fix: If you find that the service is unavailable in your area, check the app for any updates regarding service expansion. Sometimes, services are... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

12.3%

Neutral

3.5%

~ from our NLP analysis of 57 combined software ratings.

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Private Data RTC-OnDemand collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
- Other Data