fix problems on FLIO [iphone]

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—— Run into issues on FLIO? Get help pending when official support gets back to you!

FLIO
Info:
company: Air Media Service
: https://uat.sostravel.com/chat_flio.com.html
: flio.com
Chat with our AI-based FLIO Support
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UI issue

Maps not displaying

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the maps load. If the issue persists,... ⇲

Cannot delete past flights

Fix: Check if there is an option in the app settings to manage your flight history. Look for a 'Manage Flights' or 'Flight History' section where... ⇲

Gate information missing

Fix: Refresh the flight information by pulling down on the screen in the app. This can help update the data and may display the missing gate info... ⇲

Limited business visibility on maps

Fix: Zoom in on the map to see if more business information becomes visible. Sometimes, details are only shown at certain zoom levels. OR Chec... ⇲
 
Ads issue

Ads overwhelming useful information

Fix: Look for an option in the app settings to disable or limit ads. Some apps offer a premium version that removes ads, so check if FLIO has thi... ⇲
 
Bugs issue

Time zone issues

Fix: Manually set your time zone in the app settings. Go to 'Settings' within FLIO and look for a 'Time Zone' option to select your current time... ⇲

Flight tracking inaccuracies

Fix: Ensure that you have a stable internet connection, as poor connectivity can lead to outdated tracking information. Switch between Wi-Fi and... ⇲

Flight information outdated

Fix: Refresh the app by pulling down on the screen to update the flight information. This can help retrieve the latest data. OR Check your int... ⇲

Manual entry issues

Fix: Ensure that you are entering the correct format for flight numbers and dates. Double-check the input fields for any specific requirements.... ⇲

Recurring flight number defaults incorrect

Fix: Check the app settings for any options related to flight preferences or defaults. Adjust them as necessary to ensure the correct flight numb... ⇲
 
Login issue

Frequent logouts

Fix: Check if your app is updated to the latest version, as updates often fix bugs related to logins. Update the app through the App Store if nec... ⇲
 
Crashes issue

FLIO crashes

Fix: Make sure your iPhone's operating system is up to date. Go to 'Settings' > 'General' > 'Software Update' and install any available updates.... ⇲
 
Updates issue

Bugs after updates

Fix: Check for any additional updates that may have been released to fix bugs. Go to the App Store and see if FLIO has a new version available.... ⇲
 
Search issue

Connecting flight not found

Fix: Ensure that you have entered all flight details correctly. Double-check the flight numbers and dates to ensure accuracy. OR Try refreshin... ⇲
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 what users are saying
Good experience
88.9%

Bad experience
8.7%

Neutral
2.5%

~ from our NLP analysis of 601 combined software ratings.

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 Private Data FLIO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics