fix problems on CookieRun [iphone]

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—— Run into issues on CookieRun? Get help pending when official support gets back to you!

CookieRun: OvenBreak
Info:
company: Devsisters
: https://cs.devsisters.com/cookierun-ovenbreak
: game.devsisters.com
Chat with our AI-based CookieRun Support
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UI issue
Cluttered user interface

Fix: Familiarize yourself with the interface by spending some time exploring each section. Take notes on where key features are located to improv... »»
 
Ads issue
Frequent pop-up ads and offers

Fix: Look for an option in the settings to disable ads or offers. Some games provide a way to limit notifications or promotional content. OR C... »»
 
Gameplay issue
Difficulty in obtaining gems early in the game

Fix: Focus on completing daily missions and achievements, as these often reward gems. Check the missions tab regularly to maximize your gem colle... »»
Repetitive tasks and events

Fix: Try to set personal goals for each session, such as completing a certain number of races or collecting specific items, to make the gameplay... »»
Complicated gacha system

Fix: Take time to read guides or watch videos that explain the gacha mechanics. Understanding the probabilities and strategies can help you navig... »»
Limited availability of certain items

Fix: Keep track of the in-game calendar for when specific items will be available again. This can help you plan your gameplay around those times.... »»
Difficulty in leveling up cookies

Fix: Prioritize completing missions and events that provide cookie experience points. Focus on leveling up a few key cookies rather than spreadin... »»
Inconsistent matchmaking in races

Fix: Try racing at different times of the day to see if matchmaking improves. Player availability can vary, affecting the quality of matches. O... »»
Overly complex treasure system

Fix: Take time to read through the treasure system mechanics in the game’s help section or online guides to understand how it works better. OR... »»
 
Updates issue
Updates are too frequent

Fix: Adjust your app update settings to manual. Go to Settings > App Store and turn off 'App Updates' to control when updates are installed. OR... »»
 
Compatibility issue
Issues with key controls on Mac

Fix: Check the game settings for any control customization options. Adjust the key bindings to suit your preferences better. OR Ensure that yo... »»
 
Support issue
Lack of feedback or reporting options

Fix: Utilize any in-game forums or community boards to express your concerns and see if others have similar issues. This can help raise awareness... »»
 
Search issue
Difficulty in finding specific event items

Fix: Check the in-game map or event details for clues on where to find specific items. Some events may have designated areas for item collection.... »»
 
Payments issue
High prices for in-game purchases

Fix: Set a budget for in-game purchases and stick to it. Look for sales or discounts that may occur during special events or holidays. OR Focu... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.8%

Bad experience
4.3%

Neutral
1.9%

~ from our NLP analysis of 64,985 combined software ratings.

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 Private Data CookieRun collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Royal Membership: $3.49 Subscription Plan that grants access to bonus
  2. Special Duration Package A1: $0.99 Package to purchase Rainbow Cubes every day
  3. 오븐패스: $4.99 다양한 상품으로 구성된 패키지
  4. Rainbow Cube Special Package A: $9.99 A variety of highly valuable goods
  5. Limited Package G: $9.99 A special event package G
  6. Special Package: $9.99 Consists of all kinds of valuables
  7. Special Package: $2.99 Consists of all kinds of valuables
  8. Special Cookie Package: $9.99 Consists of Cookies and bonus items
  9. 1+1+1 Exclusive Deal 2: $9.99 Consists of 2,000 Crystals, 3 Cookie Chest Keys and 3 Pet Nest Keys
  10. Level Up Package: $9.99 Special package with many goods and items