—— Run into issues on ArrangeUs? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your music files are in a compatible format (like MP3 or AAC). Check the app settings to see if there are specific instructions... ⇲
Fix: Check your device's storage space. If your device is low on storage, it may cause the app to crash. Delete unnecessary files or apps to free... ⇲
Fix: Check the sharing settings within the app. Make sure you are using the correct method to share files, such as email or messaging apps. If th... ⇲
Fix: Explore the app settings to see if there are any options related to grid customization. If not, consider using a different app that allows f... ⇲
Fix: Look for any available updates for the app that might include new features. Sometimes, customization options are added in newer versions. If... ⇲
Fix: Check if there is a specific method for duplicating formations within the app. Sometimes, this can be done by selecting the formation and lo... ⇲
Fix: Explore the app's features to see if there are any workarounds for indicating set pieces, such as using text labels or symbols. If the app a... ⇲
Fix: Check the app settings to see if there are any options for text customization. If not, consider using a different app that allows for font c... ⇲
Fix: Check if the app has an export feature that allows you to save files locally. Once saved, you can manually upload the files to a cloud servi... ⇲
Fix: If real-time collaboration is not supported, consider using a video conferencing tool alongside the app to discuss choreography with others.... ⇲
Fix: Ensure that the music files are properly formatted and accessible on your device. Check the app's instructions for adding music tracks and f... ⇲
Fix: Check if the app has an export feature that allows you to save your dances to a file. Once saved, you can transfer the file to another devic... ⇲
Fix: If the app has a limit on the number of choreographies, prioritize which ones you need to keep and delete any that are not essential. This c... ⇲
Fix: Ensure that your device's software is up to date. Sometimes, app freezing can be caused by compatibility issues with older software. Restart... ⇲
Fix: If the app is performing inconsistently, try using it on a different Wi-Fi network or switch to cellular data to see if that improves perfor... ⇲