fix problems on Zoup! [iphone]

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—— Run into issues on Zoup!? Get help pending when official support gets back to you!

Zoup!
Info:
company: Zoup Fresh Soup Company, LLC
: https://zoup.com/contact-us
: zoup.com
Chat with our AI-based Zoup! Support
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Customization issue

Unable to order bottled beverages

Fix: Check if the app is updated to the latest version. Go to the App Store, search for Zoup!, and see if an update is available. Sometimes, feat... ⇲

Cannot select type of bread with soup orders

Fix: Look for a 'Customize' or 'Add-ons' option when placing your soup order. This may allow you to select the type of bread. If not visible, try... ⇲

Cannot order just mac and cheese

Fix: Check if mac and cheese is listed as a standalone item in the menu. If not, try searching for it in the app's search bar. OR If it is not... ⇲
 
Account issue

Hard to create an account

Fix: Ensure that you are entering all required fields correctly, including a valid email address and password. If you encounter errors, try using... ⇲

Account verification issues

Fix: Check your email for the verification link. If you do not see it, check your spam or junk folder. If the link has expired, try requesting a... ⇲
 
Bugs issue

Rewards not visible in the app

Fix: Ensure you are logged into the correct account associated with your rewards. If you have multiple accounts, try logging into each to find yo... ⇲

Cannot redeem rewards easily

Fix: Ensure you are logged into the correct account that has the rewards. Check the rewards section for any specific instructions on how to redee... ⇲
 
Glitches issue

Glitches in location machine

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for Zoup!.... ⇲

Outdated app with many glitches

Fix: Regularly check for updates in the App Store. Go to the App Store, tap on your profile icon, and scroll down to see if Zoup! has an availabl... ⇲
 
Payments issue

No support for Apple Pay

Fix: Check if Apple Pay is enabled on your device. Go to Settings > Wallet & Apple Pay and ensure that your cards are set up correctly. OR If... ⇲
 
Messages issue

Difficult to access alerts or messages

Fix: Look for a notifications or alerts section within the app, usually found in the main menu or settings. Ensure notifications are enabled in y... ⇲
 
UI issue

Zoup! UI is not user friendly

Fix: Familiarize yourself with the app layout by exploring different sections. Sometimes, a brief exploration can help you understand the navigat... ⇲
 
Loading issue

Zoup! frequently times out

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try moving closer to... ⇲
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 what users are saying
Good experience
97.1%

Neutral
1.7%

Bad experience
1.2%

~ from our NLP analysis of 752 combined software ratings.

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 Private Data Zoup! collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics