fix problems on ÖBB Tickets [iphone]

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—— Run into issues on ÖBB Tickets? Get help pending when official support gets back to you!

ÖBB Tickets
Info:
company: ÖBB-Personenverkehr AG
: https://www.oebb.at/en/tickets-kundenkarten/online-mobile-ticketing/oebb-app
: www.oebb.at
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Payments issue

Session times out when entering payment information

Fix: 1. Ensure you have a stable internet connection while entering payment information. 2. Try to complete the payment process quickly to avoid... ⇲

No integration with saved credit cards in Safari

Fix: 1. Manually enter your credit card information in the app. 2. Check if the app has an option to save your card details for future use. OR... ⇲

No Apple Pay or Apple Wallet integration

Fix: 1. Use a credit card or other payment method available in the app. 2. Check for updates in the app that may add this feature in the future.... ⇲
 
Updates issue

ÖBB Tickets does not remember user information after update

Fix: 1. Check your app settings to see if there is an option to save user information. 2. After entering your information, look for a 'Remember M... ⇲
 
Bugs issue

Tickets sometimes do not display after purchase

Fix: 1. Check your email for a confirmation message that includes your ticket details. 2. Restart the app and navigate to the 'My Tickets' sectio... ⇲
 
UI issue

Confusing interface leading to booking errors

Fix: 1. Take your time to familiarize yourself with the app layout. Explore each section to understand where to find the necessary features. 2. L... ⇲

Requires manual entry of personal information every time

Fix: 1. Look for an option in the app settings to save your personal information for future use. 2. Use a password manager to autofill your infor... ⇲

User interface is confusing for loading tickets

Fix: 1. Take a moment to explore the app's interface. Familiarize yourself with where to find your tickets. 2. Look for a help or FAQ section wit... ⇲
 
Customization issue

No option to modify or cancel bookings after a short window

Fix: 1. Review the app's policy on modifications and cancellations. If possible, try to contact customer support through the app for assistance.... ⇲

No seat assignment with ticket purchase

Fix: 1. Check if the app offers seat selection during the booking process. If not, inquire about seat assignments at the station or on the train.... ⇲
 
Compatibility issue

ÖBB Tickets redirects to website for ticket purchase

Fix: 1. Ensure you are using the latest version of the app, as updates may improve functionality. 2. Try clearing the app cache by deleting and r... ⇲

ÖBB Tickets does not function on certain devices

Fix: 1. Check the app's compatibility requirements in the App Store. Ensure your device meets these specifications. 2. Update your device's opera... ⇲
 
Network issue

Tickets inaccessible without internet

Fix: 1. Download your tickets as PDFs or save them in your email for offline access. 2. Check if the app has an offline mode or option to save ti... ⇲
 
Security issue

Device jailbroken message prevents card addition

Fix: 1. If your device is jailbroken, consider restoring it to factory settings to remove the jailbreak. 2. Use a different device that is not ja... ⇲
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 what users are saying
Bad experience
74.5%

Good experience
20.6%

Neutral
4.9%

~ from our NLP analysis of 102 combined software ratings.

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 Private Data ÖBB Tickets collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info