fix problems on SlideScan [iphone]

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—— Run into issues on SlideScan? Get help pending when official support gets back to you!

SlideScan - Slide Scanner App
Info:
company: Photomyne LTD
: https://photomyne.com
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Compatibility issue

Macro mode not supported on iPhone 13 Pro

Fix: Use the standard camera app on your iPhone to take close-up photos of slides, then import those images into SlideScan for further processing... ⇲
 
Camera issue

Focus detection is lacking

Fix: Try tapping on the screen where you want the focus to be before taking a scan. This can help the app better understand where to focus. OR... ⇲

Reflection of phone lens in scans

Fix: Adjust the angle at which you are scanning the slides. Tilting the phone slightly can help reduce reflections from the lens. OR Use a mat... ⇲

Inconsistent image quality

Fix: Make sure you are scanning in a well-lit environment. Poor lighting can lead to inconsistent image quality. Use natural light or a dedicated... ⇲

SlideScan does not detect backlight sometimes

Fix: Check the backlight settings on your slides and ensure they are functioning properly. Sometimes, the issue may be with the slide projector r... ⇲

Requires steady hands for best results

Fix: Use a tripod or a stable surface to hold your phone while scanning. This can help eliminate blurriness caused by hand movement. OR Practi... ⇲

Difficult to achieve good results with dark slides

Fix: Increase the brightness of your scanning environment. Use additional lighting to illuminate dark slides better before scanning. OR Experi... ⇲
 
Customization issue

Limited editing features

Fix: After scanning, use a separate photo editing app to enhance your images. Apps like Snapseed or Adobe Lightroom offer more robust editing fea... ⇲

No organization for scanned items

Fix: Create a naming convention for your scanned files that includes the date or subject matter. This can help you keep track of your scans more... ⇲

No option to rotate images within the app

Fix: Use the built-in photo editing features of your iPhone to rotate images after scanning. Open the image in the Photos app and use the edit fu... ⇲
 
Slow issue

Slow scanning process

Fix: Try closing other apps running in the background to free up system resources. This can help improve the performance of SlideScan during the... ⇲
 
Syncing issue

Syncing takes a long time

Fix: Ensure you are connected to a strong Wi-Fi network when syncing. A weak connection can significantly slow down the process. OR Try syncin... ⇲
 
UI issue

Grid lines appear in enlarged images

Fix: Check the app settings to see if there is an option to disable grid lines. If not, try to avoid zooming in too much on the images. OR Use... ⇲
 
Payments issue

Subscription costs may be high for few slides

Fix: Evaluate your scanning needs and consider whether a one-time purchase or a different app might be more cost-effective for your usage. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.3%

Bad experience
5.0%

Neutral
3.7%

~ from our NLP analysis of 11,940 combined software ratings.

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 Private Data SlideScan collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited (Monthly): $9.99 Scan, save and share unlimited slides
  2. Unlimited (Yearly): $29.99 Scan, save and share unlimited slides
  3. Unlimited (Yearly): $39.99 Scan, save and share unlimited slides
  4. Unlimited (Monthly): $9.99 Scan, save and share unlimited slides
  5. Unlimited (Yearly): $49.99 Scan, save and share unlimited slides
  6. Unlimited scanning (2 years): $39.99 Scan, save and share unlimited slides
  7. Unlimited scanning (5 years): $39.99 Scan, save and share unlimited slides
  8. Unlimited scanning (2 years): $69.99 Scan, save and share unlimited slides
  9. SlideScan membership: $24.99 SlideScan membership (1 year)
  10. Unlimited (Monthly): $14.99 Scan, save and share unlimited slides