—— Run into issues on D&W Pharmacy? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try resetting your password by selecting the 'Forgot Password?' option on the login screen. Follow the prompts to receive a password reset l... ⇲
Fix: Check if your iPhone's settings have the 'AutoFill Passwords' feature enabled. Go to Settings > Passwords > AutoFill Passwords and ensure it... ⇲
Fix: Ensure that you have a stable internet connection. If your connection is weak, the app may not be able to process refill orders. Try switchi... ⇲
Fix: Force close the app by double-clicking the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the D&W Ph... ⇲
Fix: Restart your iPhone by holding down the power button and sliding to power off. Once the device is off, turn it back on and try opening the a... ⇲
Fix: Force restart your iPhone. For iPhone 8 and later, quickly press and release the Volume Up button, then the Volume Down button, and then pre... ⇲
Fix: Check if the app has a dedicated section for pharmacy transfers. If it does, follow the prompts to initiate a transfer. Make sure to have al... ⇲