fix problems on Up Astrology [iphone]

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—— Run into issues on Up Astrology? Get help pending when official support gets back to you!

Up Astrology
Info:
company: Vedic Rishi Astro Solutions Pvt Ltd
: https://upastrology.com/contact/
: upastrology.com
Chat with our AI-based Up Astrology Support
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Settings issue

missing birth city options

Fix: 1. Manually enter your birth city: If your city is not listed, look for a nearby city or a larger city in the same region that may be availa... ⇲
 
Updates issue

profile information lost after update

Fix: 1. Check for backups: If you have previously backed up your iPhone using iCloud or iTunes, restore your device from the latest backup to rec... ⇲

monthly charts outdated

Fix: 1. Refresh the app: Close and reopen the app to see if the monthly charts update automatically. Sometimes, a simple refresh can resolve the... ⇲

features require payment after update

Fix: 1. Review the app's pricing structure: Check the app's description in the App Store for details on which features are free and which require... ⇲
 
Bugs issue

inconsistent rising sign results

Fix: 1. Double-check your birth time: The rising sign is highly sensitive to the exact time of birth. Ensure that you have entered the correct ti... ⇲

inability to save profile

Fix: 1. Check app permissions: Go to your iPhone settings, find Up Astrology, and ensure that it has permission to access storage. If permissions... ⇲

gender input affects chart houses

Fix: 1. Understand the implications: Research how gender input affects chart calculations in astrology. This may help you understand why the app... ⇲

Up Astrology does not accept birth time

Fix: 1. Check for time format: Ensure that you are entering your birth time in the correct format (e.g., 24-hour format or AM/PM). Incorrect form... ⇲
 
Support issue

customer service unresponsive

Fix: 1. Check for alternative contact methods: Look for different ways to reach customer service, such as social media channels or community foru... ⇲
 
Payments issue

paid reports not received

Fix: 1. Check your email: Look in your spam or junk folder for any emails from Up Astrology regarding your paid reports. Sometimes, automated ema... ⇲
 
Crashes issue

Up Astrology fails to launch

Fix: 1. Update the app: Go to the App Store and check for any available updates for Up Astrology. Installing the latest version can resolve launc... ⇲
 
Glitches issue

glitchy website for support

Fix: 1. Try a different browser: If the support website is glitchy, switch to another web browser (like Safari, Chrome, or Firefox) to see if the... ⇲
 
Customization issue

limited ayanamsha options

Fix: 1. Research alternative ayanamsha: Look for other ayanamsha options that may be available in other astrology apps or websites. You can manua... ⇲
 
Freezing issue

Up Astrology freezes during usage

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) to see all open apps. Close any unnecessary apps to fre... ⇲
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 what users are saying
Good experience
64.4%

Bad experience
30.8%

Neutral
4.8%

~ from our NLP analysis of 250 combined software ratings.

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 Private Data Up Astrology collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Natal Chart Report: $14.99 Your Birth Chart Report
  2. Premium Vedic Horoscope Report: $11.99 Specially Prepared By Vedic Rishi Astrologer
  3. Love Compatibility Report: $24.99 romantic compatibility of two partners.
  4. Solar Return Report: $14.99 Know what the year ahead looks like for you?
  5. Premium Varshphal Report: $11.99 Get Insight and Theme of Your Year
  6. One profile Premium Access : $14.99 One profile monthly premium.
  7. Life Forecast Report: $18.99 Your next 12 months report.
  8. Premium Matching Report: $7.99 Detailed Astrology reports for bride & groom.
  9. Ask A Question: $14.99 Ask An Expert Astrologer
  10. Two profile Premium Access : $26.99 Two profile Premium