fix problems on Soundcore [iphone]

—— Run into issues on Soundcore? Get help pending when official support gets back to you!

soundcore

Info:

company: Power Mobile Life LLC

: https://www.soundcore.com/

Chat with our AI-based soundcore Support

🛠️ Common soundcore Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

soundcore freezes during use

Fix: 1. Restart the app: Close the Soundcore app completely by swiping it away from the app switcher. Then, reopen the app to see if the freezing... ⇲

Inaccurate sleep data tracking

Fix: 1. Ensure proper wear: Make sure your headphones are worn correctly and snugly during sleep to ensure accurate tracking. 2. Check app settin... ⇲

Search issue

Difficult to find features

Fix: 1. Familiarize with the app layout: Spend some time exploring the app to understand where features are located. Take notes on where you find... ⇲

Find my headphone feature is hard to locate

Fix: 1. Familiarize with the app: Spend some time exploring the app to locate the 'Find My Headphone' feature. It may be under a specific menu or... ⇲

Network issue

Connection issues with devices

Fix: 1. Restart Bluetooth: Turn off Bluetooth on your iPhone, wait a few seconds, and then turn it back on. This can help refresh the connection.... ⇲

Compatibility issue

soundcore does not recognize paired devices

Fix: 1. Ensure devices are powered on: Make sure your Soundcore device is charged and powered on before trying to connect. 2. Check Bluetooth set... ⇲

No ability to switch devices in app

Fix: 1. Manually disconnect: Disconnect from the current device in the Bluetooth settings of your iPhone, then connect to the desired device thro... ⇲

soundcore requires manual pairing for noise cancellation

Fix: 1. Check app settings: Ensure that the noise cancellation feature is enabled in the app settings and that your device is properly paired. 2.... ⇲

soundcore does not support spatial audio

Fix: 1. Check for updates: Ensure that both your iPhone and the Soundcore app are updated to the latest versions, as updates may introduce new fe... ⇲

Ads issue

Unskippable ads after update

Fix: 1. Check for premium options: Look in the app settings to see if there is an option to upgrade to a premium version that removes ads. 2. Use... ⇲

UI issue

Dark pattern design makes text hard to read

Fix: 1. Adjust device settings: Go to Settings > Display & Brightness and adjust the brightness or enable 'Night Shift' to see if it improves rea... ⇲

soundcore interface not optimized for larger screens

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the display settings to see if it improves the app's usability... ⇲

Customization issue

Limited equalizer options

Fix: 1. Explore third-party equalizer apps: Consider downloading a third-party equalizer app from the App Store that can work alongside Soundcore... ⇲

Lack of save colors button for light customization

Fix: 1. Use a screenshot: When you find a color you like, take a screenshot of the color settings for future reference. 2. Manually note down col... ⇲

Updates issue

Convoluted navigation after updates

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with the new layout and features. 2. Refer to online... ⇲

Settings issue

Inability to set alarms for playlists

Fix: 1. Use a separate alarm app: Consider using a dedicated alarm app that allows you to set alarms with music from your playlists. 2. Set remin... ⇲

Battery issue

soundcore drains battery with 'pause when removed' feature

Fix: 1. Disable the feature: Go to the app settings and disable the 'pause when removed' feature to conserve battery life. 2. Use manual controls... ⇲

Audio issue

Feedback noise during physical movement

Fix: 1. Adjust fit: Ensure that your headphones fit snugly and securely to minimize movement and feedback noise. 2. Use noise-canceling features:... ⇲

No voice indicators for ANC mode changes

Fix: 1. Check app settings: Look in the app settings to see if there is an option to enable voice indicators for ANC mode changes. 2. Use visual... ⇲

Loading issue

soundcore fails to load updates consistently

Fix: 1. Check internet connection: Ensure that your iPhone has a stable internet connection when trying to load updates. Switch between Wi-Fi and... ⇲