fix problems on ABC7 Bay Area [iphone]

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—— Run into issues on ABC7 Bay Area? Get help pending when official support gets back to you!

ABC7 Bay Area
Info:
company: Disney
: https://abc7news.com/apps/support/ios/news/
: abc7news.com
Chat with our AI-based ABC7 Bay Area Support
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Bugs issue

ABC7 Bay Area switches to different stories while reading

Fix: This may be due to accidental touches. Try holding your device more securely or using a stylus to minimize accidental taps. Additionally, ch... ⇲
 
Ads issue

Excessive and intrusive ads

Fix: Check if the app has a premium version or subscription option that removes ads. Look for an option in the app settings or on the home screen... ⇲
 
Updates issue

Lack of control over news updates

Fix: Explore the app settings to see if there are options to customize news updates. Look for sections like 'Preferences' or 'Notifications' to a... ⇲
 
Search issue

No search option for specific content

Fix: Check if there is a search feature hidden in the app's menu. Look for a magnifying glass icon or a 'Search' option in the navigation bar or... ⇲
 
Customization issue

No night mode available

Fix: If the app does not have a built-in night mode, you can enable 'Night Shift' on your iPhone. Go to Settings > Display & Brightness > Night S... ⇲
 
UI issue

Hyperlinks make reading difficult

Fix: Try adjusting the text size for better readability. Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the... ⇲

Difficult navigation after update

Fix: Take some time to explore the new layout. Look for a tutorial or help section within the app that may guide you through the new features and... ⇲

Old format allowed quicker scanning of news

Fix: If you prefer the old format, check if there is an option in the app settings to switch back to a previous layout or view. Some apps offer t... ⇲

New layout is visually unappealing

Fix: Explore the app settings to see if there are options to customize the appearance, such as changing themes or layouts. OR If customization... ⇲
 
Audio issue

Auto-playing videos with sound

Fix: Check the app settings for an option to disable auto-play videos. Look for settings related to video playback or sound preferences. OR If... ⇲
 
Crashes issue

ABC7 Bay Area crashes while reading stories

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates. If the app is up to date, try restarting y... ⇲
 
Support issue

Inability to provide feedback easily

Fix: Look for a feedback option in the app's settings or help section. Many apps have a dedicated area for user feedback or support requests. O... ⇲
 
Notifications issue

Push notifications often fail to link to stories

Fix: Check your notification settings for the app. Go to Settings > Notifications > ABC7 Bay Area and ensure that notifications are enabled and s... ⇲
 
Video issue

Subtitles cannot be toggled off

Fix: Check the app's video settings while watching a video. Look for a settings icon (gear icon) that may allow you to toggle subtitles on or off... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
5.0%

Neutral
3.3%

~ from our NLP analysis of 16,016 combined software ratings.

 Switch to these Alternatives:
KRON4 News - San Francisco
KTVU FOX 2 San Francisco: News
NBC Bay Area: News & Weather
WZVN ABC7 News - Fort Myers
KQED: Bay Area News
ABC10 Northern California News
The Mercury News
The Press Democrat
KCRA 3 News - Sacramento
East Bay Times

 Private Data ABC7 Bay Area collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics