fix problems on Syracuse.com [iphone]

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—— Run into issues on Syracuse.com? Get help pending when official support gets back to you!

syracuse.com
Info:
company: syracuse.com
: https://www.syracuse.com
: www.syracuse.com
Chat with our AI-based syracuse.com Support
   Hello! How can I assist you?  

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Login issue

Login issues persist

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Go to the login screen, tap 'Forgot Password?', and fo... ⇲
 
Payments issue

Restoring purchase fails

Fix: 1. Check Apple ID: Ensure you are logged into the correct Apple ID that made the purchase. Go to Settings > [Your Name] > Media & Purchases... ⇲

High subscription cost

Fix: 1. Look for Promotions: Check the app or website for any promotional offers or discounts on subscriptions. 2. Consider Alternative Plans: If... ⇲

Frequent double billing

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions to verify your active subscriptions and ensure you are not subscr... ⇲

Limited free content available

Fix: 1. Explore Free Articles: Regularly check the app for any free articles or content that may be available. 2. Use Alternative News Sources: C... ⇲
 
Ads issue

Constant pop-ups for subscription

Fix: 1. Check Subscription Settings: Go to Settings > [Your Name] > Subscriptions and check if you have an active subscription. If you do, ensure... ⇲

Ads make app unusable

Fix: 1. Upgrade to a Paid Subscription: If ads are overwhelming, consider upgrading to a paid subscription if available, which may remove ads. 2.... ⇲

Paid content heavily advertised

Fix: 1. Upgrade to a Paid Subscription: If the ads are overwhelming, consider upgrading to a paid subscription if available, which may remove ads... ⇲
 
UI issue

No way to refresh newsfeed

Fix: 1. Pull to Refresh: Try pulling down on the newsfeed to see if it refreshes. This is a common gesture in many apps. 2. Restart the App: Clos... ⇲

Scrolling issues

Fix: 1. Restart the App: Close the app completely and reopen it to see if scrolling improves. 2. Check for Updates: Ensure you have the latest ve... ⇲
 
Permissions issue

Inconsistent access to subscriber content

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions to ensure your subscription is active. 2. Log Out and Log Back In... ⇲
 
Bugs issue

Articles often contain errors

Fix: 1. Report Errors: If you notice errors in articles, look for a feedback option within the app to report them. 2. Cross-Reference Information... ⇲

Misleading headlines

Fix: 1. Read Full Articles: To avoid being misled, always read the full article instead of just the headline. 2. Cross-Reference Information: Use... ⇲
 
Compatibility issue

syracuse.com not compatible with some devices

Fix: 1. Check Compatibility: Ensure your device meets the app's system requirements listed in the App Store. 2. Update iOS: Go to Settings > Gene... ⇲
 
Slow issue

Slow news feed updates

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that improves l... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.3%

Bad experience
7.9%

Neutral
5.8%

~ from our NLP analysis of 6,728 combined software ratings.

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 Private Data syracuse.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. All Access to syracuse.com: $9.99 Monthly Access
  2. All Access to syracuse.com: $9.99 All Access to syracuse.com
  3. All Access to syracuse.com: $99.99 Annual Subscription
  4. All Access to syracuse.com: $99.99 All Access to syracuse.com
  5. All Access to syracuse.com: $99.99 All Access to syracuse.com
  6. Digital Access : $9.99 Full access to Syracuse.com
  7. All Access to syracuse.com: $99.99 All Access to syracuse.com
  8. Subscriber Exclusive Content: $9.99 All access to content.
  9. All Access to syracuse.com: $75.00 Annual Access with Initial Discount
  10. Subscriber Exclusive Content: $99.99 All access to content.